Engineer, Security

at  Royal Caribbean Group

POSITION SUMMARY:

The Security Operations Engineer deploys and maintains mission-critical information security systems including firewalls VPN web proxy and endpoint security tools You will fulfill security change requests support break-fix incidents and participate in the on-call rotation
Key to this role are excellent technical/troubleshooting skills enterprise change management experience and a focus on delivering business-enabling information security services quickly reliably and safely

QUALIFICATIONS:

• 6+ years of experience in information technology
• 2+ years of experience in information security operations role
• Demonstrated ability to perform independent analysis of complex problemsDeep technical knowledge in multiple enterprise security tool categories especially firewalls VPN web security proxies
• and endpoint security tools
• Prior experience with Service-Now and ZScaler are strongly preferredBroad IT knowledge including hardware virtualization networking architecture common protocols
• files systems and operating systems
• An ability to communicate complex technical issues to English-speakers from many cultures

• Technical excellence – Administer security systems to deliver high availability and securityTroubleshooting skills – Identify and fix root causes of failure
• especially firewall and proxy issuesChange Management - Ensure that outages & change requests are correctly documented prioritized
• and closed
• Ability to learn – Learn to provide basic support across a variety of security systems
• Ability to specialize – Become an expert in 1-3 of our tools so you can solve difficult problems
• Participate in 24/7 on-call rotations to resolve critical issues