Engineering Support Officer - Administration

at  Serco Plc

Darent Valley Hospital
Dartford, DA2 8DA
15 Month Fixed Term Contract (June 2024 to August 2025)
Full Time (37.5 hours per week)
£22,500 - £28,000 per annum plus benefits (depending on experience)
Here at Serco, we are looking for an Engineering Support Officer to join our growing team at Darent Valley Hospital. The site is a 478-bed, acute district general hospital in Dartford, Kent, serving a local population of over 500,000 people.
As the Engineering Support Officer - Administration you will support the technical team in delivering their responsibilities for providing information relating to life cycle and information for the Department of Health CoBP audit. This role will report directly to the Senior Technical Manager and will form part of a small team of healthcare engineering professionals (the technical team), working alongside the Darent Valley Serco estates operational team.

Monitor and ensure that relevant Company policies, procedures and standards are always enforced throughout the contract’s duration. Work with and assist the management team to ensure all services develop and maintain a level of excellence in the delivery of the contractual requirements and customer experience. Contribute to and support the audit, monitoring, and inspection of services. Champion contractual compliance with all statutory, mandatory, and relevant company and client policies. Ensure that the CoBP data is maintained for the accurate recording and management of client information. Support the work required to ensure that financial and commercial risks from any CoBP survey outcomes are appropriately mitigated using the Site Estates Management Information Systems.
What you’ll need to do the role: PC literate with experience using Microsoft Office applications and at least to intermediate Excel skill level. Good communication and interpersonal skills. Effective organisational skills and ability to manage conflicting workloads. Proficient in the develop, use and interpretation of spreadsheets and databases. Strong attention to detail. Experience of working in a complex multi-service environment. Ability to use own initiative in problem solving. Highly self-motivated.
Why Serco
Meaningful and vital work: Working within Healthcare at Serco means that you’ll play a critical role in ensuring that patients continue to receive the support that they need 24/7.
A world of opportunity: It takes a diverse team to support a hospital and we’re big on internal progression. So, whether you specialise your skills, progress into team management or move into operations, you’ll find all the opportunity you need to evolve your career.
Great people : Hospitals are busy places, and you will find yourself interacting with staff, patients, visitors and of course your supportive team. You will be a significant part of the hospital.
What we offer Up to 6% contributory pension scheme. Serco discounts which include cinema, Merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships. The chance to make a positive difference to the wider public. Interesting, varied, and enjoyable work. A company that recognises your contribution.
Engineering Support Officer - Administration
Darent Valley Hospital
Dartford, DA2 8DA
15 Month Fixed Term Contract (June 2024 to August 2025)
Full Time (37.5 hours per week)
£22,500 - £28,000 per annum plus benefits (depending on experience)
Here at Serco, we are looking for an Engineering Support Officer to join our growing team at Darent Valley Hospital. The site is a 478-bed, acute district general hospital in Dartford, Kent, serving a local population of over 500,000 people.
As the Engineering Support Officer - Administration you will support the technical team in delivering their responsibilities for providing information relating to life cycle and information for the Department of Health CoBP audit. This role will report directly to the Senior Technical Manager and will form part of a small team of healthcare engineering professionals (the technical team), working alongside the Darent Valley Serco estates operational team.
Main responsibilities of the role include: Monitor and ensure that relevant Company policies, procedures and standards are always enforced throughout the contract’s duration. Work with and assist the management team to ensure all services develop and maintain a level of excellence in the delivery of the contractual requirements and customer experience. Contribute to and support the audit, monitoring, and inspection of services. Champion contractual compliance with all statutory, mandatory, and relevant company and client policies. Ensure that the CoBP data is maintained for the accurate recording and management of client information. Support the work required to ensure that financial and commercial risks from any CoBP survey outcomes are appropriately mitigated using the Site Estates Management Information Systems.
What you’ll need to do the role: PC literate with experience using Microsoft Office applications and at least to intermediate Excel skill level. Good communication and interpersonal skills. Effective organisational skills and ability to manage conflicting workloads. Proficient in the develop, use and interpretation of spreadsheets and databases. Strong attention to detail. Experience of working in a complex multi-service environment. Ability to use own initiative in problem solving. Effective compliance experience within a healthcare setting. Highly self-motivated.
Why Serco
Meaningful and vital work: Working within Healthcare at Serco means that you’ll play a critical role in ensuring that patients continue to receive the support that they need 24/7.
A world of opportunity: It takes a diverse team to support a hospital and we’re big on internal progression. So, whether you specialise your skills, progress into team management or move into operations, you’ll find all the opportunity you need to evolve your career.
Great people : Hospitals are busy places, and you will find yourself interacting with staff, patients, visitors and of course your supportive team. You will be a significant part of the hospital.
What we offer Up to 6% contributory pension scheme. Serco discounts which include cinema, Merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships. The chance to make a positive difference to the wider public. Interesting, varied, and enjoyable work. A company that recognises your contribution.
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Apply
Please click on the apply button to be taken to our careers website
Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background