English Sales Advisor for Financial Software Company - Porto, Portugal

at  Foundever

ARE YOU A CUSTOMER SERVICE REPRESENTATIVE LOOKING TO EXPAND YOUR SKILLS AND MAXIMISE YOUR POTENTIAL EARNINGS?

Are you English native or fluent with strong sales skills?
Are you looking for a role that rewards you the more you put in?

As a sales advisor in this project, your daily responsibilities will include:

• Contact clients that are using the 3 month trial period quickbooks version through phone, ensuring the best quality service
• Engaging with the clients explaining them the advantages to have the paid version finishing the process of Sale
• Solve with precision and efficiency emerging issues that customers may face
• Perform corrections and optimize the customers technical knowledge
• Meet and exceed our service quality goals, compliance regulations and productivity targets
• Create amazing experience that people value and we are proud of
• Be responsible to follow the direction of management and provide feedbac

To succeed in the role, you will need to have:

• Native or proficient level of English (C2)
• Strong communication skills - with excellent phone conversation skills, attentive listening and superior writing skills
• Analytical and problem solving skills with strong attention to detail
• Persuasive Skills
• Self-Motivating Skills
• Negotiation Skills
• Desire to learn and advance, be a curious investigator and problem solver
• Must hold EU citizenship or valid work permit for Portugal
• Be a local candidate or willing to relocate to Porto, Portugal (hybrid work