English-Speaking Real Time Analyst

at  Multilingual Jobs Worldwide

ARE YOU LOOKING FOR A NEW OPPORTUNITY IN BUDAPEST? THEN THIS IS YOUR CHANCE!

For our partner in Budapest, Hungary we are looking for a English-speaking Real Time Analyst !
Our partner is a large IT Service company that is expanding from India to the entire world. Whether it’s AI, cybersecurity or everyday automation, our partner plays a leading role in the IT sector. In Germany, our partner provides high quality , customer-centric information technology experiences to global customers including fortune 500 companies.

• Analysis – Strong Analytical skills
• Should be able to handle & achieve the departmental requirements
• Maintain data integrity
• Knowledge (What the person must know): Understanding of operational process, logical thinking, reporting and analysis
• Should be open to change, Multi-tasking skills
• Ability to manage real time queues and skill changes
• Communication between Team Locations to effectively manage the staff
• Ensure is able to effectively manage floor discipline
• Ability to think on toes and take accurate decisions which will help in meeting the service goals
• Meet Real Time Adherence
• SLA – Service Level/Abandon Rate Targets met on a consistent Basis
• Real Time Reporting – Timeliness & Accuracy
• Client Management – Internal and External
• Ability to work on data and generate various types dashboards, reports/ad-hoc reports required on real time basis
• Ability to handle high level data analysis and data