Enquiry Manager - Senior Social Worker

at  Cleantech People

QUALIFICATIONS:

• Qualified Social Worker, Degree in relevant profession with evidence of post qualifying learning and development.
• Social Work England registered.
• Post graduate qualification in a relevant area, e.g. Practice Educator or Best Interests Assessor or Approved Mental Health Professional.

SKILLS & EXPERIENCE:

• Proven track record of strengths-based social work with adults, including the safeguarding of adults.
• Extensive knowledge of health and social care and other relevant legislation policies and Guidance.
• Evidenced experience of professional and personal development following achievement of professional qualification, likely to be a minimum of 2 yearspost-qualification.
• Evidence of giving formal supervision.
• Well-developed interpersonal skills and ability to effectively communicate with people in a variety of ways and levels.
• Ability to utilise a range of Microsoft and electronic social care record software.
• A self-starter, a well organised person who is passionate about delivery of high-quality person - centric services.
• Ability to work with others in a developmental way.
• Must be able to write clear, complex and accurate reports.
• Some relevant professional experience post qualification in a similar work environment.
• Expert knowledge of relevant policy, systems, work practices, professional guidelines, legislation in the area of specialism.
• Experience of multi-disciplinary and partnership working and awareness of the issues Involved.
• Planning and workload management skills.
• Experience of giving formal supervision and appraisal.
• Proven assessment and investigation skills appropriate to the scope of the role. Ability to carry out complex client assessments.
• Experience of using professional knowledge to work within referral systems according to established criteria.
• Proven ability to work with challenging client groups and situations.
• Excellent interpersonal and communication skills.
• Proven ability to deliver training
  Am Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF pleas

AN ENHANCED DBS DISCLOSURE IS LISTED AS A REQUIREMENT FOR THIS ROLE

An Enquiry Manager - Social Care - Qualified is required to join the team for approximately 2 to 3 months.

KEY RESPONSIBILITIES:

• To undertake complex person-centred assessments (including assessment of mental capacity where appropriate) with individuals and to plan for the provision of support and / or services with individuals in order to assist them meet their outcomes and to live as independently as possible.
• To support carers to continue in their role in complex situations.
• To ensure accurate and timely recording of all information and activity onto the social care records database in accordance with work targets set by the Team Manager and Supervisor.
• To gather sufficient information about individuals in order to assess their needs against eligibility criteria.
• To contribute to local knowledge (within the team and the service) about universally available services, including what is available within the voluntary and community sector, as well as the Department’s commissioned and contracted services and to signpost/advocate for individuals accordingly.
• To have advanced skills and knowledge in assessment, support planning and the management of risks for individuals and to be able to apply Council policy andsupport individuals to manage risk appropriately.
• To practice in line with legal requirements, demonstrating a detailed understanding of the Care Act, Mental Capacity Act and Continuing Health Care guidance.
• To undertake Best Interests decision making, including convening and chairing Best Interests meetings to fulfil legal requirements of the Mental Capacity Act 2005.
• To advise, guide and support colleagues to meets legal, procedure and practice requirements
• To identify where adults may be at risk and to act in accordance with the Department’s safeguarding policies and procedures.
• To undertake the role of Investigating Officer, and Investigating Manager including Section 42 (Care Act) enquiries and multi-agency working in accordance with Swindon multi-agency policies and procedures for safeguarding adults, including gathering and analysing complex information and associated risks, and making recommendations in relation to Adult Protection Plans.
• To carry out one to one supervision once a month with allocated staff in line with the Post Qualifying Standards for Social Work Supervisors ensuring that supervision is timely and recorded and that any practice concerns are communicated to senior staff/line managers (Adult Services only).
• To take on formal assessor role for newly qualified social workers undertaking the Assessed and Supported Year (ASYE)