enterprise application support analyst

at  Randstad

összegzés
budapest, budapest
határozatlan idejű
teljes munkaidő / full time
1-3 év / 1-3 years
terület
pénzügy / számvitel
gyorsítsa a jelentkezés folyamatát azzal, hogy megosztja a profilját
Cégleírás / Organisation/Department
For our international partner working in manufacturing and technology, we are looking for a new colleague for the Budapest office. If you speak English well and are comfortable with the financial field, click to apply!

Pozíció leírása / Job description

• Case management (resolving problems for internal customers)
• Provide end-to-end functional support, case handling and root cause resolution for break/fix support cases/tickets for applications supported by Enterprise Application Support (EAS) (including, but not limited to: Blackline, SAP Concur, Khalix/Longview)
• Manage queues to ensure cases are complete within agreed SLA
• Manage conflicts, escalate where necessary to resolve and close gaps
• Manage receivership for integration activities for acquisitions including participation on integration teams, assessment of mass data uploads, tools and approach for deployment

Elvárások / Requirements

• Bachelor’s Degree preferred with a preference for degree in business or similar field
• 1-2 years of experience in SSC environment
• Good understanding of SSC processes
• General understanding of financial processes
• ERP experience preferred (PeopleSoft and/or SAP and Master Data Management)
• Strongly analytical skills
• Capable of working independently with general supervision from assigned Manager
• Affinity for technology
• MS Office / Excel skills
• Precise, attention to detail (controls and audit experience is a bonus)
• Strong customer focus

Amit kínálunk / Offer

• Cafeteria
• Free parking in the office
• Private health insurance
• Life & accident insurance
• Hybrid work schedule (50%)
• Pleasant work-life balance
• Possibility of yearly bonus based on performance

Kapcsolattartó / Information
roland.balogh@randstad.hu
tapasztalat
1-3 év / 1-3 years

készségek

• ’Nem igényel speciális szaktudást’

szakmai ismeretek

• ’Nem igényel speciális végzettséget’

szükséges végzettség
Főiskolai, egyetemi végzettség / University

Please refer the Job description for details