Enterprise Services Manager, Public Sector Professional Services - ASEAN

at  Amazon Web Services Singapore Private Limited

• IT consulting/management experience, with demonstrated IT Cloud Transformation experience in customer-facing roles
• Experience working with large multi-national or public sector organizations as the Consulting Services lead, Account and/or Relationship Manager
• A proven track record of managing and delivering large-scale enterprise IT projects
• A proven track record in managing Executive Customer relationships and key business stakeholders
• Experience with contract and statement of work development
  As a Consulting Sales Leader / Enterprise Service Manager (ESM), you will manage the working relationship with key customers, and develop / execute a long-term Professional Services strategy within the accounts. You will be a trusted advisor for our customers, and you will be responsible for all aspects of business development, relationship development, delivery oversight and program management.

Key job responsibilities

• Long term development of Cloud Strategy for Global / Public Sector customers
• Engage with customers to understand their business drivers and application portfolio
• Identify and develop specific opportunities; and supporting business cases
• Deal shaping, including estimations, deal pricing, contract negotiations and closing
• Planning and implementation of a portfolio of projects, including budget and deliverable responsibilities; and mitigation of delivery risks and issues
• Overseeing delivery of projects in account, ensuring high quality delivery
• Act as single person of contact for Customer executives, developing trusted relationships
• Educate customers on AWS services and translate those into a clear business value proposition

About the team
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work/Life Balance
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
We are open to hiring candidates to work out of one of the following locations:

Singapore, SGP

• Experience in IT Cloud Transformations
• Enterprise Architecture Frameworks (e.g. TOGAF, Zachman) and identifying the relationships between business services, information, applications and global infrastructure assets
• Enterprise IT management frameworks (e.g. COBIT, ITIL) and Enterprise cybersecurity management frameworks (e.g. ISO27001, NIST CSF)
• Broad enterprise systems technology experience including IaaS / virtualization technologies, SAP, Oracle, and custom applications
• Knowledge of local Government policies relating to procurement, data management and cybersecurity

• Long term development of Cloud Strategy for Global / Public Sector customers
• Engage with customers to understand their business drivers and application portfolio
• Identify and develop specific opportunities; and supporting business cases
• Deal shaping, including estimations, deal pricing, contract negotiations and closing
• Planning and implementation of a portfolio of projects, including budget and deliverable responsibilities; and mitigation of delivery risks and issues
• Overseeing delivery of projects in account, ensuring high quality delivery
• Act as single person of contact for Customer executives, developing trusted relationships
• Educate customers on AWS services and translate those into a clear business value propositio