Enterprise Solution Consultant (F/M/D)

at  Flinnai

We are looking for a dedicated Enterprise Solution Consultant with experience in quality and regulatory compliance in MedTech to join our team in Vienna. This role focuses on ensuring the success and satisfaction of our large and mid-size medical device manufacturer clients. As a key member of our customer success team, you will build long-term relationships, drive customer happiness, identify business opportunities, and help clients maximize the use of our software. Proficiency in German and English is essential, along with a willingness to travel up to twice a month.

• Build and maintain long-term relationships with large and mid-size medical device manufacturers.
• Ensure customer satisfaction by addressing needs and concerns promptly.
• Onboard new customers and provide comprehensive training on our software.
• Identify future business opportunities, including cross-sell and up-sell potential.
• Define, track, and own success metrics to measure customer satisfaction.
• Serve as the primary point of contact for customers, addressing their queries and concerns.
• Willingness to travel up to twice a month to meet with customers and attend industry events.
  Do you want to learn more about us? Take a look at our Job Board Overview.