EPR & Operational Excellence Administrator

at  Ramsay Health Care

Job Description
EPR and Operational Excellence Administrator
Remote working
Full Time 37.5 hours per week
Are you ready to be at the heart of transformative initiatives in healthcare operations? Ramsay Health Care UK is seeking a curious, proactive and detail-oriented individual to join us as an EPR and Operational Excellence Administrator. This role isn’t just about ticking boxes—it’s about driving progress, facilitating communication, and making tangible improvements that have an impact across the organisation.
Job Purpose:
This role involves coordinating initiatives within the EPR/Operational Excellence Team, tracking progress, scheduling meetings, and ensuring deadlines are met. It also includes assisting in data collection and analysis, serving as a communications point person, identifying opportunities for improvement, collaborating with other departments, preparing reports and documentation, coordinating meetings and providing administrative support to the Head of Operational Excellence and the EPR/Operational Excellence Team.
Duties and Responsibilities:
Initiative Coordination: Support the coordination of various initiatives within the EPR/Operational Excellence Team, including tracking progress, scheduling meetings, and ensuring deadlines are met.
Data Management: Assist in the collection, organisation, and analysis of data related to operational performance and improvement initiatives.
Communications: Serve as a point of contact for internal and external communications, ensuring timely responses and proper dissemination of information.
Continuous Improvement: Identify opportunities for process improvement within the administrative functions of the team and implement best practices to enhance efficiency and effectiveness.
Cross-functional Collaboration: Collaborate with other departments and stakeholders to support cross-functional initiatives and ensure alignment with overall business objectives.
Documentation and Reporting: Assist in the preparation, formatting, and distribution of reports, presentations, and other documentation related to operational excellence initiatives.
Meeting Coordination: Coordinate meetings, workshops, and training sessions for the EPR/Operational Excellence Team, including preparing agendas, taking minutes, and following up on action items.
Administrative Support: Provide administrative assistance to the Head of Operation Excellence and the EPR/Operational Excellence Team, including scheduling meetings, managing calendars, and organising travel arrangements.
Skills and Qualifications:
Degree level qualifications Business Administration or sufficient experience in a related field
Excellent IT Skills
Initiative management skills
Excellent communication skills; high standard of written English and the ability to articulate constructive feedback clearly and concisely
Ability to follow a brief and meet deadlines
Flexibility to adapt to changing requirements and guidelines

Benefits:

• 25 Days Leave + Bank Holidays
• Buy & Sell Flexi Leave Options
• Private Pension where Ramsay will match up to 5% after a qualifying period
• Enhanced Competitive Parental Leave Policies (launched 2023)
• Private Healthcare for you and dependents includes online GP
• Life Assurance (Death in Service)
• Free Training and Development via the Academy
• Over 8,000 discounts and special offers via benefits portal
• Book discounted cinema tickets on the dedicated cinema portal
• The Blue Light Card Scheme

About us
Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 8 countries, with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
We love people with a positive, “can do” attitude who want to make a difference in their work. “Our employees are Ramsay.” The skills and commitment of our employees forms the basis for our success.
We are able to support training and development to our employees, to deliver a high standard of clinical care whilst ensuring patient safety, dignity and confidentiality. We are a progressive and caring facility and support the Ramsay vision “People caring for People”. We know our people are our greatest asset, our business is growing and we would like you to join us.
We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.
We care.
It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it’s a belief that’s as true today as it was when we welcomed our first patients in 1964.
“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.
We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.
We are committed to equality of opportunity for all. This position is subject to background and DBS checks

Please refer the Job description for details