ERP Technical Account Manager

at  Yardi Romania

We strongly believe that our success belongs to our employees, who make Yardi an amazing place to work and grow. Therefore, we are looking for an ERP Technical Account Manager who is eager to pursue a career in a multinational company.
You will work closely with our Global and European clients, by implementing and supporting Yardi’s web-based ERP software products. You will assist them with system configuration, training, accounting, technical troubleshooting (ranging from simple to complex issues), in a role that involves a crossover between the client’s business and IT.
This is a dynamic role with multiple learning opportunities. Plus, you will also have the chance to collaborate with colleagues from other Yardi offices.
This position is available in a hybrid regime that implies working from the office at least once a week.

• Client account management;
• Supporting and troubleshooting ERP’s client instances;
• Installing and maintaining newly released builds, updates, and patches;
• Communicating with the client’s support team/end users;
• Running SQL queries in client’s database tables.