ESB Process Administrator

at  Ford Motor Company

We are looking for an Extended Service Business (ESB) Process Administrator at Ford Service Customer Division Europe (FCSD-E) to help our daily administrative and monthly reconciliation related jobs but also to support our European IT system change.

The new team member will report to the Supervisor & Project Manager Ford Protect and will be working with the local and the global ESB Team, FCSD Finance, IT, Suppliers, GBS Accounting team, European National Sales Companies

• BA degree
• Fluent English language skills, both spoken and written
• Advanced skills of Microsoft Office Programs (Excel, Word)
• High detail accuracy
• Pronounced communication skills and teamwork skills
• Flexibility, proactivity, and good assertiveness

Day-to-Day tasks:

• Execute customer acceptance tests prior system change launches in the ESB Sales Front End System
• Execute the preparation of the European Direct Markets (EDM) ESB contracts related monthly finance reconciliation for FCSD-E ESB Finance Team
• Liaison with monthly invoicing external supplier

• Execute reconciliation tasks for monthly invoicing reportingExecute the preparation of journal booking entries and subledgers for monthly invoiced contract revenue

Additional tasks:

• Participation on assigned process and project related meetings
• Supporting business questions by ad hoc reports using SAP based data warehouse
• Support new business model introductions (franchise plus, subscription and monthly invoicing etc.)
• Support end-to-end control and coordination of compliance activities at the FCSD-E ESB operation & liaison with Internal Control if needed

Day-to-Day tasks:

• Execute customer acceptance tests prior system change launches in the ESB Sales Front End System
• Execute the preparation of the European Direct Markets (EDM) ESB contracts related monthly finance reconciliation for FCSD-E ESB Finance Team
• Liaison with monthly invoicing external supplier
• Execute reconciliation tasks for monthly invoicing reportingExecute the preparation of journal booking entries and subledgers for monthly invoiced contract revenu

Additional tasks:

• Participation on assigned process and project related meetings
• Supporting business questions by ad hoc reports using SAP based data warehouse
• Support new business model introductions (franchise plus, subscription and monthly invoicing etc.)
• Support end-to-end control and coordination of compliance activities at the FCSD-E ESB operation & liaison with Internal Control if neede