Ethics & Compliance - Partner Compliance Program - Partner Outreach- US Client

at  PwC

JOB DESCRIPTION & SUMMARY

A career in our Ethics and Business Conduct - Practice Support practice, within Risk and Compliance services, will provide you the opportunity to work with a team that provides clients with extensive risk and controls technical knowledge and sector specific experience. You’ll have the opportunity to develop a holistic approach to risk that protects businesses, facilitates strategic decision making and enhances efficiency by assisting management in the assessment of project risks and controls.
Our team helps PwC develop and design effective compliance and ethics initiatives that help us proactively manage our ethics and compliance programmes. You’ll assist through all stages of the compliance and ethics life cycle including compliance programme assessments, development and transformation, risk assessment, and industry regulatory compliance.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Specialist, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Conduct self in a professional manner and take responsibility for work and commitments.
• Flex approach to meet the changing needs of teams and clients.
• Identify and make suggestions for efficiencies and improvements when performing work.
• Take action to stay current with new and evolving technology.
• Use tools, techniques and firm standard methodologies to support research, analysis and problem solving.
• Handle, manipulate and analyse data and information responsibly.
• Communicate with empathy and adapt communication style to meet the needs of the situation and audience.
• Manage expectations of stakeholders effectively.
• Embrace different points of view and welcome opposing and conflicting ideas.
• Uphold the firm’s code of ethics and business conduct.

REQUIRED TECHNICAL SKILLS:

• Contact center experience - working in a queue (desired)
• Availability to support the US East and West coast and Mexico time zones (from 8:00 am - 7:00 pm from Monday to Thursday and 8:00 am - 6:00 pm on Fridays, in each time zone) in rotating or fixed 9-hour shifts, including a one hour lunch break.
• Proven ability to communicate clearly and professionally, both orally and in writing with strong customer service orientation. (English/Spanish).
• Demonstrating critical thinking and the ability to bring order to unstructured problems, including applying judgment to inform recommendations.
• Employing analytical and technical skills, as well as intellectual curiosity.
• Exhibiting administrative and time management skills.
• Working productively in an environment with evolving deadlines and priorities.
• Paying significant attention to detail to identify and correct issues.
• Promoting an atmosphere of trust, confidentiality, professionalism and integrity.
• Demonstrating agility and reprioritizing in response to changing situations.
• Identifying problems before crises arise, notifying leadership and proposing solutions proactively.
• Participating in training other team members.
• Embracing innovation and leveraging the firm’s technology effectively and efficiently.
• Facilitating collaboration across virtual and global teams with a mindset that transcends boundaries and embraces diverse perspectives.
  Understand the importance of have a correct information management
  Knowledge of Information Security and Data Protection
  Correct Information Security Management
  All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; marital; or any other status protected by law. PwC is proud to be an inclusive organization and equal opportunity employer.
  Todos los candidatos calificados serán considerados para trabajar en PwC sin importar raza; credo; color; religión; nacionalidad; edad; discapacidad ; orientación sexual; identidad o expresión de género; predisposición genética o condición de portador; estado civil, o cualquier otra condición protegida por la ley. PwC se enorgullece de ser una organización inclusiva y brindar igualdad de oportunidades.
  Education (if blank, degree and/or field of study not specified)
  Degrees/Field of Study required:
  Degrees/Field of Study preferred:
  Certifications (if blank, certifications not specified)

OPTIONAL SKILLS

Desired Languages (If blank, desired languages not specified)
English

TRAVEL REQUIREMENTS

Not Specified

• Conduct self in a professional manner and take responsibility for work and commitments.
• Flex approach to meet the changing needs of teams and clients.
• Identify and make suggestions for efficiencies and improvements when performing work.
• Take action to stay current with new and evolving technology.
• Use tools, techniques and firm standard methodologies to support research, analysis and problem solving.
• Handle, manipulate and analyse data and information responsibly.
• Communicate with empathy and adapt communication style to meet the needs of the situation and audience.
• Manage expectations of stakeholders effectively.
• Embrace different points of view and welcome opposing and conflicting ideas.
• Uphold the firm’s code of ethics and business conduct