EUC Engineer (Band 5)

at  Airedale NHS Foundation Trust

Responsible for implementing and maintaining all end user devices, solutions, and infrastructure to ensure the IT operational services are available to the Trusts users, including: Maintaining of the Trusts IT assets (both hardware and software) and records Participating in cyber prevention and use of protection technologies Office 365 NHS Shared Tenant managing users, licences, etc. Clinical Applications including Mobile Applications Network (Ethernet & Wi-Fi) All network and Infrastructure systems/equipment hosted locally and offsite. Infrastructure support and associated systems Virtual Server environment Storage Area Network (SAN) Service Availability Responsible for completing all assigned tickets within the ServiceDesk system (diagnosing and resolving faults) in line with service level agreements and escalating any likely breaches. Participate in system updates and upgrades with minimal impact on the production environment as instructed by the Change Management Team Responsible for creation of and maintaining of install and configuration guides.
Providing specialist knowledge and expertise to the business to help deliver business objectives, including directly liaising with clinical staff. Safeguard Trust Data and participate in the secure disposal of data storage devices. Take part in IT Auditing and provide direct or indirect input. Travel to off-sites to attend meetings, resolve issues that fall under the EUC area of responsibility More details in the attached Job Description documen

Please refer the Job description for details