EUS3 Infrastructure Engineer

at  Sopra Steria

Right here is the 3rd line role that will see your career take off! This is a secure site where the work is different every day, challenging and satisfying, You will join the team providing 3rd line support to numerous users using Windows 7 / 10 and SCCM. If you are experienced with 2nd line and itching to move up, this is for you.
You do need to be eligible for SC and DV Clearance for this position.
Hybrid role based 3 days per site in Salisbury OR Portsmouth, though you do need to be based on site 5 days a week for the first 3 weeks,
We can offer great career progression opportunities, ability to be based anywhere across the UK, benefits which you can flex to meet your needs and training and development opportunities.

IT WOULD BE GREAT IF YOU HAD:

• Knowledge of application whitelisting (ideally Applocker)
• Understanding of Application virtualisation – APP-V
• Endpoint device control
• ITIL Foundation
• Knowledge of Software Testing using Sysinternals Tools, including Procmon
  If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!

• Distribute software components to the Enterprise using Microsoft Endpoint Configuration Manager (MECM)
• Endpoint device management and administration of support queues – Incident and workload management
• Supporting the VDI environment
• Progress incidents and problems
• Troubleshoot applications
• Assist with support of the corporate environment Support the creation, reviewing and maintenance of processes and procedures
• Proactively recommend improvements and innovations (CSI&I) that provide efficiency improvements into the environment
• Work within business and security frameworks (ITIL, JSP, IMM)