Event Assistant

at  RADIANT LIFE PTE LTD

We are seeking an enthusiastic and detail-oriented Event Assistant to join our team. As an Event Assistant, you will play a crucial role in ensuring the success of our events. This is an exciting opportunity for someone who is passionate about making a positive and meaningful impact to our members and eager to contribute to a team’s success.

REQUIREMENTS

• Minimum 1 year in a similar role.
• Good communication and interpersonal skills.
• Ability to work independently and collaboratively.
• Customer service orientated.Proficient in using digital tool such as mobile phone app.

• Facilitate a range of outdoor and indoor activities/events including outings, workshops, talks that serve the needs of our customers.
• Handle attendance record and ensure the customers’ safety during the transportation process to the event destination.
• Provide exceptional customer service and act as a primary point of contact for our customers throughout event coordination and execution process.
• Be present on-site during the event to ensure everything runs smoothly and resolve unexpected problems in real time.
• Provide on-site support during events, assisting with registration, customers’ inquiries, communication with customers.
• Regularly engage and communicate with customers to understand their needs, identify gaps and make recommendations to enhance their experience.
• Communicate effectively with internal teams and customers to ensure smooth coordination of event activities.Perform other administrative tasks as assigned.