Event Planner - HMS Belfast

at  Compass Group

Event Planner - HMS Belfast
£30000
We’re currently recruiting a dedicated Event Planner to help ensure the smooth running of the operations in Restaurant Associates on a Fill time basis.
As an Event Planner you will be responsible for coordinating the conference and events bookings for the venue. Conducting showrounds and meeting customers to establish final details. Proactively upselling the facilities and always aiming to meet customer needs and exceed customer expectations. Produce BEO’s and attend operational meetings to ensure all details and requirements are handed over accurately to the operations manager. To raise and send customer invoices and be responsible for post event calls and customer feedback. Consistently ensure the highest standards of accurate and timely customer, staff and management information.
More about the role:
Could you bring your spark to Restaurant Associates? Here’s what you need to know before applying:

Your key responsibilities will include:

• Conducting reactive sales activities including responding to telephone and e-mail enquiries for final details
• Following up on post-event calls within a specific time scale to optimise repeat business
• To secure venue showrounds for the BDM’s
• To achieve agreed upselling sales targets
• Ensuring all details and requirements of confirmed bookings are handed over accurately to the operations team
• Proactive calls focusing on past bookers, lost and turned down enquiries and lapsed accounts
• Liaise with the client onsite teams to ensure a harmonised approach
• Opportunity to attend venue showcase events and FAM Trips
• Generating and sending full pre-payment invoices to the customer
• Update 3rd party platforms along with the venue website with seasonal offers and packages
• To always be aware of sales activity/initiatives of our competitors and use this market intelligence, acting upon it to ensure RA Venues obtains its market share in this sector
• To maintain accurate, up-to-date reports and information
• To maintain relationships with local event partners and LVP
• Support innovative campaigns for the Sales and Marketing plan
• Always responding positively and efficiently to customers, ensuring repeat business is optimised

Who you are:

Our ideal Event Planner:

• Will have extensive event planning experience within the UK conference and events industry
• Will be experienced in achieving KPI’s and developing business strategy to achieve growth expectations
• Minimum 2 years’ experience in an event planning role within a Conference & Events environment

About Us

We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury’s, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive Wow Points every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK’s leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations

• Conducting reactive sales activities including responding to telephone and e-mail enquiries for final details
• Following up on post-event calls within a specific time scale to optimise repeat business
• To secure venue showrounds for the BDM’s
• To achieve agreed upselling sales targets
• Ensuring all details and requirements of confirmed bookings are handed over accurately to the operations team
• Proactive calls focusing on past bookers, lost and turned down enquiries and lapsed accounts
• Liaise with the client onsite teams to ensure a harmonised approach
• Opportunity to attend venue showcase events and FAM Trips
• Generating and sending full pre-payment invoices to the customer
• Update 3rd party platforms along with the venue website with seasonal offers and packages
• To always be aware of sales activity/initiatives of our competitors and use this market intelligence, acting upon it to ensure RA Venues obtains its market share in this sector
• To maintain accurate, up-to-date reports and information
• To maintain relationships with local event partners and LVP
• Support innovative campaigns for the Sales and Marketing plan
• Always responding positively and efficiently to customers, ensuring repeat business is optimise