Event Systems Coordinator

at  Canucks

POSITION SUMMARY:

The Event Systems Coordinator assumes a central role within the Event Services and Arena Operations team. Tasked with managing our centralized platform spanning all operational departments, this position is pivotal in enhancing communication for both fans and staff, mitigating liability and risk for our arena, and streamlining facilities management processes. Additionally, the incumbent will collaborate closely with various stakeholders to ensure optimal scheduling and maintenance of our arena calendar. This position will be required to work evenings and weekends as needed.

Overseeing the daily management of the arena’s centralized operations system (24/7); liaising with Event Services and Arena Operations teams
Monitoring system performance and troubleshooting issues as they arise, implementing solutions to enhance productivity and efficiency for our operations teams
Collaborating with other departments to integrate arena systems with overall operations, such as event scheduling, contractor scheduling and maintenance scheduling, fan experience and security incident management
Providing training and supporting to staff on the use of arena systems
Managing cross-functional department processes and workflows
Monitoring and tracking work orders, holding departments accountable for timely completion
Coordinating with vendors and contractors for system repairs, upgrades, and maintenance