Events & Functions Manager

at  Parramatta Leagues Home of the Eels

We are seeking a passionate Events & Functions Manager to play a critical role in developing an events & functions strategy and driving functions at our newly amalgamated Dural Country Club. This is an exciting time to join the team, as we undergo major renovations including the upgrade of our existing functions spaces, the clubhouse refresh will establish Dural Country Club as a premium venue for events in the Hills. In this newly created role, you will have the opportunity to utilise your innovation and experience to shape the Club’s events and functions offerings. Reporting into the Food & Beverage Manager, this position will assist with planning and co-ordinating various functions/events for the Club; as well as undertaking a public relations role including new business development, liaising with suppliers, and promoting the Club’s offerings.

Key duties include, but are not limited to:

• Developing an events & functions growth strategy focused both on financial gain and customer satisfaction.
• Develop packages to suit key event target offerings (celebrations, weddings, corporate, awards and presentation)
• Collaborating with marketing, operational departments and other key stakeholders to improve the Club’s events/ functions offerings.
• Conduct research to identify new markets, customer needs and industry trends.
• Assist the F&B Manager with monthly reporting
• Managing customer feedback and complaints with a continuous improvement mindset
• Delivering excellent customer service to ensure satisfaction and repeat business.

ABOUT US:

As a sporting and recreation club, we are recognised for our welcoming atmosphere and ambience. Having begun as a small clubhouse, we have progressed over the years to keep up with the growing social, cultural, and sporting needs of our community.
With a rich history spanning several decades, Dural Country Club continues to serve as a hub for social gatherings, leisure activities, and community engagement, providing a welcoming space for its members and contributing to the overall well-being of the district.

• Developing an events & functions growth strategy focused both on financial gain and customer satisfaction.
• Develop packages to suit key event target offerings (celebrations, weddings, corporate, awards and presentation)
• Collaborating with marketing, operational departments and other key stakeholders to improve the Club’s events/ functions offerings.
• Conduct research to identify new markets, customer needs and industry trends.
• Assist the F&B Manager with monthly reporting
• Managing customer feedback and complaints with a continuous improvement mindset
• Delivering excellent customer service to ensure satisfaction and repeat business