Exchange Traded Fund - Associate

at  State Street Corporation

Exchange Traded Fund - Associate
Job Summary: Reporting to the team manager, you will be part of the ETF Servicing Team responsible for the creation, review, and release of order confirmation files to Authorized Participants for all primary market order activity across all Exchange Traded Funds administered by SSIIL as well as the settlement of all primary market orders through both local and international Centralized Securities Depositories in Europe and managing deliverables both internal and external.

CORE SKILLS:

• Excellent attention to detail
• Excellent time management skills
• Strong numerical and problem-solving skills
• Ability to work in a fast-paced environment
• Ability to work as part of a team
• Highly computer literate - good knowledge of MS Office
• Excellent communication skills
• Organized and deadline-oriented on a day-to-day basis
• Escalation of relevant issues to manager on a timely basis
• Query management skills
• Self-driven and able to work on own initiative
• Positive attitude to change

EXPERIENCE AND QUALIFICATIONS:

• Primary Degree or a Professional or Accounting qualification or equivalent

• Confirm production for primary market orders received on ETFs
• Instructing and monitoring of settlement for all ETF orders
• Timely and accurate preparation of reporting
• Investigation and resolution of internal queries
• Manage client queries to ensure the highest level of service
• Build strong working relationships with clients and internal departments
• Identify any risks with processing and ensure that these are addressed
• Review of overall job process with a view to further efficiencies
• Manage own continued professional development, by engaging in the PPR process and attending relevant training per development pathways
• Engagement on project work within the team