Executive, Corporate Marketing

at  Singapore Technologies Engineering Ltd

REQUIREMENTS

• Degree/Diploma in Marketing, Hospitality Management or Business with minimum 3-5 years of experience in marketing and hospitality
• A strong team player
• Meticulous and strong analytic skills
• Strong interpersonal skill to interact with all levels of stakeholders such as senior management and internal customers
• Proficient in Microsoft Office Application for reports and preparation of presentation slides for monthly meeting

The successful candidate will provide frontend and backend administration, customer and general marketing support to the Sales team.

Business Centres

• Collaborate closely with frontline operations at the business centres and internal teams to ensure operational and service excellence for customers
• Liaison with internal stakeholders on the readiness of business centre according to the requirements of the customers
• Prepare and maintain records and customers’ feedback and complaints in a timely and satisfactory manner. Investigate and assist in service recovery when required
• Assist in preparation of monthly reports, operating budgets and other relevant reports

Customer Engagements

• Manage various customer surveys that the business and Group administer and work closely with internal stakeholders
• Provide and take charge of hospitality management (such as customer visits) to the organisation
• Organise customer events as part of customer engagements

Marketing Support

• Support the marketing team for events
• Maintain customers database
• Perform any other duties as assigned