Executive Director (Skilled LTC)

at  Actriv Healthcare

ABOUT US

At Actriv, we envision a world where healthcare professionals are empowered to deliver exceptional care, where facilities have the staffing solutions they need to provide the best possible care to their patients, and where everyone is connected by a shared sense of empathy and compassion. We believe that through innovation and a focus on people, we can make a real difference in the world of healthcare.
We are not just a workforce solution company with exceptional staffing services; we are a movement. A movement intended to be a force for good. We have a deep-rooted belief at Actriv that stems from the power of empathy to inspire the spirit of caring more. We are driven to grow alongside empathetic and talented clinicians, and we are committed to bringing our care philosophy to the world through innovation. We have developed some of the most cutting-edge, award-winning platforms that have helped impact countless lives of people in need of care across multiple healthcare communities, helping us share this passion with their patients.
The Actriv Revolution is the action plan for which we wish to reimagine the future so that today’s seemingly impossible healthcare workforce challenges do not impact our lives tomorrow. Actriv is a lifestyle, a way of being. And we want you to join the revolution.
Our H.E.A.R.T Values - Humility, Effort with Impact, Accountability, Respect, and Transparency - embody our commitment to making a real difference in the world of healthcare. They guide us in our daily interactions with colleagues, patients, and partners and help us stay true to our patient-first philosophy.
We are excited to embark on this journey with you, Actrivians, as we continue to innovate, empower, and revolutionize the healthcare industry. Together, we can create a better future for healthcare.

POSITION SUMMARY

As our client’s Executive Director for skilled long-term care, you will serve as the leader, overseeing all day-to-day operations and ensuring residents receive exceptional care and service providing overall leadership and direction for their community. As a liaison with staff, residents, families, providers and the State, the Executive Director must communicate effectively, exercise patience and understanding, and quickly resolve problems and conflicts that arise daily. You will have full oversight and responsibility for meeting financial expectations, maintaining high customer satisfaction and ensuring a quality customer-oriented workforce. You will be genuinely interacting with their residents, families, associates, and visitors in a professional and caring manner.

• Oversee the daily operations of all community departments, working closely with community department heads to ensure resident, family, and associate satisfaction.
• Lead and manage the community department heads and fill in for open department head positions whenever needed. Empower and support the leadership team with recruitment and retention efforts, onboarding and orientation of new associates, ensure adequate staffing, and performance management in all areas of the community.
• Operates within established budgetary guidelines.
• Meet personally with community residents and families to discuss and/or resolve customer concerns/comments/preferences.
• Maintain and ensure ongoing compliance with all state, local and federal regulations.
• Act as a sales leader in the community, reviewing sales strategies with the marketing team, as well as providing community tours and building rapport with current and prospective residents daily.
• Maintain the property to our highest standards, including ensuring available rooms are move-in ready by addressing issues head on.