Executive Housekeeper

at  MANDAI RESORTS PTE LTD

JOB REQUIREMENTS

• Diploma in Hospitality / Hotel Management or an equivalent professional qualification in a related field.
• 7 to 10 years’ experience, preferably in the hospitality industry. Pre-opening experience would be useful.
• Strong interpersonal, communication and organizational skills.
• Able to handle matters independently, and able to exercise self-motivation to enroll and complete projects.

MAIN DUTIES AND RESPONSIBILITIES

We are seeking a dedicated and highly accomplished Executive Housekeeper who will be part of our pre-opening team for the Mandai Rainforest Resort by Banyan Tree. As part of the pre-opening team, the incumbent will be responsible for developing housekeeping procedures, training and developing staff, and other critical pre-opening activities to ensure a successful opening.

KEY RESPONSIBILITIES

• Responsible for working with the Management team to establish the Resort’s housekeeping setup. This includes overseeing the organization of housekeeping areas (e.g laundry, storage etc), establishing cleaning standards and other associated protocols.
• The incumbent will be responsible for enhancing our guests’ satisfaction and upholding our brand’s standard by maintaining exceptional cleanliness and standards of comfort. In performing this role, the Executive Housekeeper will, amongst others, ensure adequate staffing levels, monitor the Resort’s inventory of supplies, coach and guide team members to ensure that all day-to-day operational matters are handled on time and that that guest expectations are met.Manage and maintain our housekeeping supplies, including hotel linen, cleaning supplies and other associated assets.