Executive, Operations

at  Sembcorp Industries

Singapore, Central, Singapore
Job Function
Commercial/ Business Development
Department
Operations
Job posted on
Apr 02, 2024
Employee Group
Contract
Experience range (Years)
0 - N.A.
Introduction to GoNetZero
Who we are: In November 2022, GoNetZero was officially launched at COP27 in Egypt. We are a global decarbonisation solutions platform, headquartered in Singapore. We support customers on their end-to-end decarbonisation journey, from helping them acquire RECs, carbon credits, and using blockchain technology and data driven insights to assist in energy asset management.
Who we are looking for: We are looking for an adept Sales Operations Executive with a specific focus on RECs to join our dynamic team. This role entails understanding the nuances of the RECs sales processes and ensuring a seamless operational journey for our clients.
GoNetZero is backed by Singapore Stock Exchange-listed Sembcorp Industries and is the carbon management business of Sembcorp Industries

PREFERRED SKILLS

• Diploma or Bachelor’s Degree in Business Administration, Operations Management, Finance or a related field with minimum 3 years of working experience.
• Prior experience in sales operations, particularly in the Renewable Energy Certificates or Carbon Management sectors would be an added advantage.
• Highly detailed and meticulous with positive attitude and willing to learn.
• Self-motivated, able to work under pressure with good time management and task prioritization skills.
• Able to work both independently as well as a team player with commitment and initiative.
• Strong communication and interpersonal skills, ensuring clear communication both within the team and with our clientele.
• Good in Microsoft Office applications such as Excel, Word and PowerPoint
• This is a 100% in-office position. The successful candidate must be available to work from our corporate office during regular business hours.

• End-to-End RECs Sales Process Management: Oversee and continuously refine the complete sales operations process, registration and issuance of RECs, ensuring a seamless interface between internal teams and clients.
• Registry Applications, Documentation Verification of documentation provided by customers for the registration of renewable energy assets and their energy generation data.
• Communicate with customers to resolve issues and address enquiries needed to ensure successful assets onboarding.
• Asset registration and energy generation applications onto Registry platform(s) and liaisons with the Registries personnel.
• Coordinate with Finance team to ensure smooth execution of financial transactions (payment and collections) with our customers.
• Documentation Management and Reporting: ensuring proper documentation in place with change tracking.
• Execution of RECs transfers & retirements between the subaccounts on the Registry platform(s).
• Customer Onboarding: Ensure that new customers are smoothly integrated into our system, with an emphasis on their specific requirements in the realm of RECs.
• Customer Support: Offer dedicated helpdesk support for all REC-related queries, service requests, and configuration changes.
• Performance Reporting: Gather, consolidate, and report data concerning the REC sales lifecycle, aiding in data-driven decision-making processes.