Executive/Senior Executive, Community Engagement (New2U Thrift Shop)

at  SINGAPORE COUNCIL OF WOMENS ORGANISATIONS

REQUIREMENTS:

• Bachelor’s degree in business, marketing, communications, or a related field.
• Prior experience in partnership development, communications, or retail management, preferably in the non-

profit sector.

• Strong interpersonal skills with the ability to build and maintain relationships with diverse stakeholders.
• Excellent communication skills, both written and verbal, with proficiency in content creation and storytelling.
• Organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.
• Proficiency in Microsoft Office suite and familiarity with social media platforms and content management

systems.

• Passion for the organisation’s mission and values, with a commitment to making a positive impact in the

community.

• Only shortlisted candidates will be contacted.

1. Community Engagement:

• Build and maintain relationships with the community, including customers, donors, volunteers, and other

organisations.

• Engage with stakeholders to understand their needs and preferences, and identify opportunities for

collaboration and support.

• Represent the organisation at community events, meetings, and networking opportunities to enhance visibility

and promote engagement.

1. Partnership Development:

• Identify, cultivate, and maintain partnerships with businesses, organisations, and individuals to support the

mission of the New2U Thrift Shop.

• Collaborate with potential partners to develop mutually beneficial relationships, including sponsorship

opportunities, donation drives, and promotional events.

• Negotiate partnership agreements and contracts, ensuring alignment with organisational objectives.

1. Thrift Shop Operations Management:

• Oversee the day-to-day operations of the New2U Thrift Shop, including inventory management, pricing, and

sales strategies.

• Ensure that the thrift shop operates efficiently and effectively, maintaining high standards of customer service

and satisfaction.

• Coordinate with volunteers and staff to ensure smooth operations and adherence to organisational policies and

procedures.

• Collaborate with the team to develop strategies for increasing sales and expanding the thrift shop’s reach.

1. Communication and Outreach:

• Assist in developing communication strategies to promote the New2U Thrift Shop and its initiatives to the

community.

• Create compelling content for various communication channels, including social media, newsletters, press

releases, and website updates.

• Engage with stakeholders, including donors, customers, and volunteers, to enhance communication and build

relationships.

• Monitor and analyse communication efforts to assess effectiveness and make data-driven decisions for

improvement.

1. Event Coordination:

• Plan and execute events and activities to promote the New2U Thrift Shop, such as fundraising events, donation

drives, and community outreach programmes.

• Coordinate logistics, secure venues, manage budgets, and liaise with vendors and partners to ensure successful

events.

• Collaborate with internal and external stakeholders to maximise participation and impact.

1. Reporting and Evaluation:

• Track and analyse key performance metrics related to partnerships, thrift shop operations, and communication

efforts.

• Prepare regular reports on partnership activities, thrift shop performance, and communication outcomes for

management review.

• Use data-driven insights to assess the effectiveness of strategies and make recommendations for improvements.