Executive / Senior Executive (Credit Recovery & Collections)

at  RICARDO CARS PTE LTD

Ricardo is a steadily expanding automotive group and an established name in the automotive industry for the past 48 years. The group’s businesses include vehicle hire purchase financing ( Ricardo Cars Pte Ltd ) and workshop operations ( Ricardo Auto Centre Pte Ltd ).
We are looking for self-motivated individuals to join our team. Interested applicants, kindly email your CV to josephine@ricardo.com.sg

REQUIREMENTS

The ideal candidate should:

• Possess minimum Diploma, with 5 years’ relevant working experience, preferably in high volume collection and secured recovery
• Have knowledge of collections, legal procedures and litigation process

• Be proficient in Microsoft Excel and be sensitive with numbersHave keen eye for detail, be prompt in follow-up, results oriented, and able to communicate fluently in English

THE ROLE

• Executive / Senior Executive (Credit Recovery & Collections)

KEY RESPONSIBILITIES

• Effective and timely collection and recovery of hire purchase instalments
• Resolve customers’ collections matters in a professional and courteous manner
• Review again listing to ensure all overdue accounts / high dollar-value accounts are worked on and delinquency is reduced
• Manage delinquent accounts to minimise their turning into non-performing loans
• Communicate with management regarding customer accounts on a timely basis
• Negotiate with debtors on acceptable repayment arrangements
• Handle disposal of repossessed vehicles and recovery of shortfall after disposal
• Follow up with the company’s solicitors in enforcing lega action against debtors, and with external collecions agencies for debt recovery
• Monitor outgoing vehicle ownership transfers via LTA’s alerts and ensure timely receipt of full settlement before LTA’s final deadlinePerform other assigned tasks and duties necessary to support the Collections department