Expression of Interest - Client Service Associate, Wealth Management

at  Morgan Stanley

Expression of Interest - Client Service Associate, Wealth Management
Job Number:

3247859
POSTING DATE: Mar 5, 2024
PRIMARY LOCATION: Non-Japan Asia-Australia-Queensland-Brisbane
OTHER LOCATIONS: Non-Japan Asia-Australia-Victoria-Melbourne, Non-Japan Asia-Australia-New South Wales-Sydney
JOB: Wealth Management
EMPLOYMENT TYPE: Full Time
JOB LEVEL: Associate

DESCRIPTION

About The Company
Morgan Stanley is a global financial services firm and a market leader in investment banking, securities, investment management and wealth management services. With offices in more than 42 countries the people of Morgan Stanley are dedicated to providing our clients the finest thinking, product and services to help them achieve even the most challenging goals.
About The Role
The Client Service Associate performs administrative duties to cultivate and enhance client relationships through active communication to ensure key information and documentation remain current. Additionally, the individual will be able to work in partnership with the financial advice team to produce strategy reports and develop customized financial plans for clients.
Key Accountabilities
Facilitation of all administrative client queries
Client on-boarding, including preparation of account documentation, creation of client record in MSWM systems.
Arrange and assist with maintenance of client account and records, in line with current AML/CTF, KYC Regulations
IPO and corporate action allocation management
Preparation of client valuations, asset allocations and reporting as required
Assist in client asset transfers, including cash, both domestically and internationally
Process and monitor stock settlements, including follow up with clients regarding outstanding funds.
Prioritise competing adviser requests in a fast paced environment
Establish and maintain relationships with other internal stakeholders and departments
Participate in department cross-training as required
Participate in process development initiatives in increase efficiencies
Proactively notify client/s and FA/s of any issues recommending a solution and timeframe
Comply with the ethical standards contained within the Company Code of Conduct

QUALIFICATIONS

Qualifications
Education/ Experience
Bachelor’s degree required or equivalent education or experience
RG 146 compliant – if not held, a requirement to undertake
Additional product licenses may be required
Knowledge/ Skills
Strong computer skills including knowledge of Microsoft Office products (Word, Excel and PowerPoint)
Highly developed interpersonal, negotiation and relationship management skills
Detail-oriented with superior organizational skills and ability to prioritize tasks
Expertise in Australian and global securities markets
Knowledge of Australian and US securities regulations and compliance requirements
Equal Opportunity Statement
Morgan Stanley’s goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy/maternity leave), veteran status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce

Please refer the Job description for details