EXPRESSION OF INTEREST: Microsoft Licensing Solution Specialist

at  SoftwareONE

EXPRESSION OF INTEREST: ARE YOU INTERESTED IN A FUTURE CAREER AT SOFTWAREONE AUSTRALIA? APPLY TO LET US KNOW AND WE’LL CONSIDER YOUR APPLICATION WHEN A VACANCY OPENS US.

• Deep understanding of the Microsoft purchasing motions
• Preparation of Microsoft Agreements and Enrolments (e.g. working with Microsoft to get correct pricing, working with customers to get correct volumetric, scoping of bill of materials, working through commercial terms and conditions including tax and currency considerations)
• Act as a subject matter expert regarding Microsoft Licensing and Product Use Rights. Ensuring the solution is fit for purpose and meets customer needs.
• Follow the Microsoft T-36 framework during the customer’s agreement lifecycle, e.g. Quarterly Business Reviews, Microsoft True-up and anniversary process, Microsoft road mapping, whilst working to develop, build, and strengthen long-term relationships with our customers.
• Uncover opportunities within our customer base which aligns to the companies GTM strategy
• Close collaboration with Account Managers, Solution Specialists, and other cross-functional departments
• Attend internal/external customer calls and co-present with the sales team as an ”subject matter expert”
• Collaborate with sales on developing and maintaining an active customer account plan to maximize opportunities and increase gross profit attainment.
• Provide issue resolution and escalation management by working in conjunction with customers, Microsoft, account teams and other cross-functional departments
• Support enablement for our customers on Microsoft products, licensing changes, value-added services, and proactively communicate updates
• Support customer setup and onboarding with SoftwareOne and Microsoft

SALES OPERATIONS MANAGEMENT-SKILLED

Provides licensing guidance and commercial recommendations to allow the sales team to provide value-added services for our customers. Must follow the T-36 framework to ensure customers’ high adoption and retention.

PROCESS & SYSTEM MANAGEMENT-SKILLED

Follows the global best practices, leverages repeatable and scalable processes and systems/tools throughout the customer lifecycle. Identifies opportunities for process, system and structural improvement as well as improving current practices.

FINANCIAL FORECASTING-SKILLED

Analyses build of materials against incentive levers to allow the business to accurately forecast and maximise the incentive return.

VALUE BASED SELLING-SKILLED

Provides customers with a value-added perspective around industry, trends and the customer’s own business and tailors solutions and sales messages to meet customer needs displaying a level of confidence and credibility

PROBLEM SOLVING-SKILLED

Leverages knowledge, previous experience, and skills to identify the crux of an issue and creates a workable solution to resolve problems. Understands verbal or numerical information and how to make reasoned decisions based on this analysis.

DATA SAVVY-SKILLED

Identifies key information and data as well as relationships between different pieces of information. Uses business-related data presented in graphs, tables, and reports to generate solutions to a variety of problems, using statistical or other spreadsheeting skills.

ANALYTICAL REASONING-SKILLED

Uses logic and mathematics to figure out problems by breaking down the information into manageable components in a step-by-step approach. Examines data to understand issues, assesses consequences of different courses of action and proposes solutions.

FOUNDATIONAL SKILLS – SWOMIES

Derives skills from the mission, vision, values and organizational strategy

MAXIMIZES RESULTS-SKILLED

You focus relentlessly on the quality of what you do and work to make our systems better and more efficient to maximize results. You embody the notion that “how” we do something is as important as “what” we achieve. You push to meet or exceed goals, holding yourself to account and personally improve performance.

IMPACT DRIVEN-SKILLED

We are committed to achieving exceptional outcomes by working with speed, passion and discipline. We take the initiative and constantly raise the bar of sustainable high performance and employee happiness.

BIG PICTURE FOCUSED-SKILLED

You execute your job knowing exactly how it helps move SoftwareOne towards its goals via the strategic drivers. You fully understand your role in your team and within SoftwareOne. You always anticipate what is potentially going to happen and embrace opportunities to bring plans into reality. You see both the big picture and the details and never freeze in the face of adversity and risk.

TRANSFORMATION AGILITY-SKILLED

We apply a growth mindset supported by constant learning and innovation. We successfully navigate complexity and perpetual change by addressing new challenges with deliberate positive action.

What we need to see from you:

• Australian Citizenship or Permanent Residency
• Location: Sydney preferable
• Minimum 2 years+ experience with Microsoft volume licensing programs
• Preferred to have the M365 and or Azure fundamentals certification

Why SoftwareOne?:
Discover the heartbeat of SoftwareOne! Our 7 core values aren’t just words – they’re the beating heart of our company culture. Join us in a journey that unveils the essence of how we work, connect, and succeed. Watch the video to dive deep into the values shaping our everyday interactions, customer relations, and team spirit.
Please note that SoftwareOne does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a Job-Specific Signed Services Agreement (per our global standard) with the agency/recruiter, SoftwareOne will not consider or agree to payment of any referral compensation or recruiter fee.
Accommodations:
SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com.
Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR

Please refer the Job description for details