Expression of Interest - Team Member

at  WESTPAC BANKING CORPORATION

HOW WILL I HELP?

Our Business Lending Operations Team are seeking Team Members like you! You will play an integral role in fostering a cohesive team environment and building strong relationships across different teams within Business Lending Operations and Westpac. You will actively contribute ideas, share best practices, and collaborate to meet challenges and deliver a great customer experience. Your contribution will help shape a high-performance and customer-centric culture within the organization.
As Business Lending Operations Team Member, your role will entail:
. Action requests from Business Partners and Customers promptly and with enthusiasm, exceeding their expectations.
. Contribute to building a customer-centric culture and delivering a superior end-to-end banking process.
. Foster strong relationships across teams, sharing best practices and collaborating to enhance the customer experience.
. Maintain a high standard of customer service, ensuring prompt and effective resolution of customer needs.
This role plays a crucial part in Westpac’s vision to be a world-class service company. By providing excellent customer service and ensuring requests are handled promptly, you directly contribute to our goal of helping customers, communities, and people prosper and grow. Your enthusiasm, care, and dedication are essential in exceeding customer expectations and upholding our reputation.

• Please note that this role will be contracted via Manpower, working onsite at Westpa