F&B Associate

at  The First Group

Overview:
Born in the heart of Dubai, The First Collection embodies a blend of authentic, value-driven experiences, emphasising comfort and ease in each bespoke accommodation. Our hotels, each teeming with its own character, transcend conventional stays, offering immersive experiences designed for genuine connections. Adorned with contemporary elegance, our spaces beckon guests into a haven of warmth and style, all set against the vibrant backdrop of Dubai’s illustrious neighbourhoods. Each of our hotels serves as an urban retreat where the excitement of the city is complemented by serene moments at Soluna Restaurants and Beach Club on The Palm Jumeirah. Our guests are given access to a world of exclusivity, comfort, diverse dining, and private access to our beach club’s Mediterranean-inspired charm, seamlessly blending the essence of an unparalleled urban resort experience.
As part of The First Group, the region’s pinnacle in award-winning lifestyle hotels and investment solutions, The First Collection stands as more than a hotel brand – it is a commitment, a passion, and a journey into Dubai’s finest.
Join the dedicated team at The First Collection Business Bay, where hospitality meets opportunity in the heart of Dubai’s lively Business Bay district. An inviting haven that blends sophistication with down-to-earth charm, The First Collection Business Bay delivers bespoke experiences, placing comfort and ease at the forefront of each guest experience.
Featuring 437 stylish guestrooms and suites, The First Collection Business Bay offers the perfect base for business and leisure travellers to explore the City of Dreams. With distinctive dining choices and recreational amenities, such as a fully equipped gym, an inviting spa, and a rooftop pool, our immersive offerings aim to transcend traditional stays. Additionally, guests have exclusive access to Soluna Restaurants and Beach Club on The Palm Jumeirah, making The First Collection Business Bay a dynamic and contemporary part of The First Group’s expanding portfolio of upscale lifestyle hotels.
As part of our team, you’ll be immersed in an environment where sustainability is key, and every day brings new opportunities for growth and development.
Job Description:

The Food & Beverage (F&B) Associate is responsible for delivering exceptional dining experiences to guests by providing attentive, courteous, and efficient service in the hotel’s restaurants, bars, room service, and event spaces. The ideal candidate will have a passion for hospitality, strong communication skills, and a commitment to ensuring guest satisfaction.

• Greet and welcome guests in a warm and friendly manner.
• Take guest orders accurately and provide menu recommendations when requested.
• Serve food and beverages promptly and courteously.
• Attend to guest needs and ensure a positive dining experience.
• Set up and prepare dining areas for service, including arranging tables, setting linens, and ensuring cleanliness.
• Ensure all food and beverages are served according to established standards and presentation guidelines.
• Assist in the preparation and serving of room service orders.
• Assist with the setup, service, and breakdown of hotel events and functions.
• Coordinate with the event planning team to ensure smooth execution of events.
• Maintain cleanliness and organization of dining areas, service stations, and equipment.
• Follow health and safety regulations and hotel policies for food handling and sanitation.
• Report any maintenance issues or safety hazards to the appropriate department.
• Upsell additional items such as appetizers, desserts, and beverages to enhance guest experience and increase sales.
• Inform guests about special promotions, menu changes, and new items.
• Work closely with kitchen staff, bartenders, and other F&B associates to ensure efficient service.
• Participate in team meetings and contribute ideas for improving service and operations.
• Assist in training new associates and sharing knowledge about food and beverage offerings.

Desired Skill & Expertise:

• High school diploma or equivalent.
• Previous experience in a food and beverage role is preferred.
• Knowledge of food and beverage service standards is an advantage.
• Excellent communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment.
• Strong attention to detail and commitment to quality.
• Basic math skills for handling transactions.
• Ability to stand for extended periods and lift up to 25 pounds.
• Must be available to work flexible hours, including mornings, evenings, weekends, and holidays.
• The position may require standing for long periods and working in a fast-paced, sometimes noisy environment.

• Greet and welcome guests in a warm and friendly manner.
• Take guest orders accurately and provide menu recommendations when requested.
• Serve food and beverages promptly and courteously.
• Attend to guest needs and ensure a positive dining experience.
• Set up and prepare dining areas for service, including arranging tables, setting linens, and ensuring cleanliness.
• Ensure all food and beverages are served according to established standards and presentation guidelines.
• Assist in the preparation and serving of room service orders.
• Assist with the setup, service, and breakdown of hotel events and functions.
• Coordinate with the event planning team to ensure smooth execution of events.
• Maintain cleanliness and organization of dining areas, service stations, and equipment.
• Follow health and safety regulations and hotel policies for food handling and sanitation.
• Report any maintenance issues or safety hazards to the appropriate department.
• Upsell additional items such as appetizers, desserts, and beverages to enhance guest experience and increase sales.
• Inform guests about special promotions, menu changes, and new items.
• Work closely with kitchen staff, bartenders, and other F&B associates to ensure efficient service.
• Participate in team meetings and contribute ideas for improving service and operations.
• Assist in training new associates and sharing knowledge about food and beverage offerings