F522 Part-Time Customer Service Agent (Voice)

at  LTVplus

WE ARE ACTIVELY LOOKING TO HIRE A QUALIFIED CANDIDATE TO HELP GROWTH AND IMPROVE CUSTOMER SUCCESS. THE CUSTOMER SERVICE AGENT POSITION IS DESIGNED TO HELP NEW AND EXISTING CLIENTS WITH PRODUCING SEAMLESS AND PROFESSIONAL CUSTOMER SERVICE.

Our client offers nationwide Junk removal services and reverse logistics services to everyone, including your neighbor who needs an old mattress removed from his home, the business down the street who is renovating their offices, up to a global retailer offering assembly of new items and removal of the old.

REQUIREMENTS

• Customer-centric mindset
• Proficient in multitasking
• Quick decision-making skills
• Rapid adaptability and learning agility
• Optimistic demeanor
• Dependable and trustworthy
• Problem solving skills
• Excellent oral and written communication
• Candidates must be willing to start as PART-TIME and have possibility to go FT depending on performance.

RESPONSIBILITIES

• Order Changes - Adding or removing items, including associated processing of credit cards or requesting refunds
• Order Reschedules - Rescheduling orders at the customer’s request or due to scheduling conflicts
• Loader Estimated Arrival Time - Identifying when they can expect the Loader to arrive
• Handle incoming Calls, Emails, and SMS