Facilities Coordinator - onsite

at  CBRE

EDUCATION AND EXPERIENCE

High school diploma or general education degree (GED) required. Minimum of two years of related experience and/or training.

COMMUNICATION AND INTERPERSONAL SKILLS

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
Ability to write routine reports and correspondence.
Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
Ability to effectively present information to an internal department and/or large groups of employees.

FINANCIAL KNOWLEDGE

Requires basic knowledge of financial terms and principles.
Ability to calculate simple figures such as percentages.

OTHER SKILLS AND ABILITIES

Basic skills with Microsoft Office Outlook, Word, Excel and PowerPoint.
Physical requirements include stooping, standing, walking throughout facility or campus, climbing stairs and ladders and ability to lift and carry heavy loads of 50 lbs. or more.

ABOUT THE ROLE

The purpose of Facilities Coordinator position to provide assistance to the facility management team to ensure the successful competition of client facility needs. Good customer service is key in this role!

WHAT YOU’LL DO

Responds to client inquires and concerns. Ensures timely and quality service delivery to clients. Follows up with our clients to ensure customer satisfaction.
Creates and assigns work orders to technicians, subcontractors and vendors. Ensures work is completed and tickets are closed. Assists management with resolving problems.
We check status with the appropriate technician or vendor; Generates scheduled reports on open and closed work orders.
Maintains files on work orders, proposals, vendors and department files. Ensures paperwork submitted by vendors is accurate.
Trains vendors on work order and billing procedures. Creates purchase orders, processes invoices and ensures proper cost center coding.
Assists with the inspections on the facility campus by conducting walk-throughs.
Uses PC and/or PDA for work order system, email and training and assists with process and procedure training.
Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

No formal supervisory responsibilities in this position.
May provide informal assistance such as technical guidance and/or training to coworkers.