Failsafe Officer Ophthalmology

at  The Princess Alexandra Hospital NHS Trust

The Ophthalmology department at PAH NHS Trust is looking to appoint an ophthalmology Failsafe Officer on a permanent basis to provide a robust, efficient and high quality failsafe system for the Diabetic Retinopathy pathway, Medical Retina, Cornea, Paeds, Vitreoretinal and Oculoplastic Services in line with hospital protocol and national guidelines. The successful candidate will be based within the Eye Unit at PAH NHS Trust, although on occasions there may be a requirement to travel to other sites.
You will assist with overseeing the failsafe administration functions in Ophthalmology, including patient tracking and reporting to contribute to improvements in the quality of patient care and also data. You will work closely with the Consultant Ophthalmology Lead for relevant services but will also work collaboratively as part of a multi-disciplinary team across the eye unit.
You should be able to demonstrate competency in the use of computer packages, information systems and database management, and previous NHS experience in a similar role would be desirable but not essential as training will be given. You will be expected to have excellent communication and organisational skills and the ability to prioritise their workload, a caring disposition and degree of flexibility are desirable.
This position requires the ability to work autonomously, communication with a wide range of staff, and attention to detail. You will be able to deliver various reports as required for the department. You will be an important part of the team delivering a high quality service to patients treated by this specialist department. You should be able to demonstrate administrative experience, excellent customer service skills and a proactive attitude whilst working sensitively within a team
Our Organisation
The Princess Alexandra Hospital NHS Trust (PAHT) provides a full range of general acute, outpatient and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop’s Stortford, and St Margaret’s Hospital in Epping.
We employ 3,500 staff and serve a local population of around 350,000 people living in west Essex and east Hertfordshire, centred on the M11 corridor and the towns of Harlow, Bishop’s Stortford and Epping. Our extended catchment area incorporates a population of up to 500,000 and includes the areas of Hoddesdon, Cheshunt and Broxbourne in Hertfordshire.
Our Values
The Princess Alexandra Promise to our patients as identified by our 3 values which will contribute to improving our patient experiences:
Patient at heart – Always holding the patient and their wellbeing at the centre of our thoughts and efforts
Everyday excellence – Sharing and celebrating our successes, being honest when we get it wrong, giving us the ability to learn from both
Creative collaboration – Knowing strength comes from diversity, we combine our experiences, skills and talents, working together to find new and better ways to care
The Trust believes in investing in all our staff and rewarding high standards of care whilst building for excellence and in return we expect our staff to uphold the Trust values to the highest level.
For further details, please refer to the attached job description and person specification, available to download at any time

Please refer the Job description for details