FAR Trainer in the Administration & Internal Compliance Division (AIC)

at  NYC Careers

JOB DESCRIPTION

About the Agency:

The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the city’s housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

• We maintain building and resident safety and health
• We create opportunities for New Yorkers through housing affordability
• We engage New Yorkers to build and sustain neighborhood strength and diversity.

HPD is entrusted with fulfilling these objectives through the goals and strategies of “Housing Our Neighbors: A Blueprint for Housing and Homelessness,” Mayor Adams’ comprehensive housing framework. To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion the largest in the city’s history. This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth.
Your Team:
The Office of Enforcement and Neighborhood Services (OENS) leads the agency’s effort to work closely with other HPD divisions and outside community partners to identify buildings in distress, assess and develop appropriate strategies to address those properties and work closely with responsible owners to develop a plan to improve conditions and return buildings to firm financial footing and physical health. OENS uses enforcement tools within its Division of Code Enforcement, Housing Litigation Division, Emergency Operations and Enhanced Enforcement, and the Division of Neighborhood Preservation to ensure compliance with legal and regulatory obligations.
The Office of Enforcement and Neighborhood Services is composed of six divisions: Data Management & Technology (DMT), Division of Neighborhood Preservation (DNP), Administration & Internal Compliance (AIC), Housing Litigation Division (HLD), Division of Code Enforcement (DCE), and Emergency Operations and Enhanced Enforcement Division (EOD).
Your Impact:
OENS is seeking a FAR Trainer/ Community Coordinator to develop and deliver a wide variety of trainings for community partners, building owners, and tenants on how to properly maintain buildings as well as internal trainings for Housing Inspectors and other OENS staff.
Your Role:
Under the general supervision of the Director and Deputy Director of the Field Audit Review (FAR) Unit in the Division of Administration and Internal Compliance (AIC) within OENS, the selected candidate’s responsibilities will include, but not be limited to, the following:

Your Responsibilities:

• Designing, developing, implementing, and delivering on-site/in-field classroom as well as remote learning training programs for new and existing Supervising Housing Inspectors, Housing Inspectors, Construction Project Managers, and other field and office staff who interact directly with the community providing important housing-related services;
• Developing and conducting trainings for external and community partners such as Property Owners, Building Managers, Tenants, and Community-Based Organizations on building maintenance, Violation Removal, Emergency Repairs, and other Departmental processes;
• Developing technical and code-specific curricula and educational materials for OENS staff;
• Designing trainings that incorporate a variety of formats, including lectures, puzzles/games, role-playing exercises, etc.;
• Maintaining updated educational support materials for trainings related to OENS procedures, protocols, reporting requirements, and processes;
• Training, evaluating, and coaching existing Subject Matter Experts (SMEs), supporting SMEs in developing new training materials, and coordinating SME training schedules;
• Consulting with OENS senior management, directors, and supervisors to assess training needs, and developing programs to match those needs;
• Developing and conducting course evaluations to monitor the effectiveness of the trainings and to generate suggestions for curriculum updates, as needed; and
• Complete special assignments, as needed.

Minimum Qualifications
1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to “1” or “2” above. However, all candidates must have at least one year of experience as described in “1” above.
Preferred Skills
Candidates with a wide variety of backgrounds and experiences have excelled as Trainers. If you think you would be a great asset to our team because you possess many of the skills below, please submit your resume and cover letter. - Strong public speaking skills and ability to communicate complex concepts using plain language - Experience conducting, designing, and coordinating training or outreach programs - Ability to think creatively in designing training activities using a variety of formats, including puzzles, games, role-playing exercises, etc. - Strong analytical skills and curiosity to learn more about housing safety procedures and processes - Ability to multi-task, manage competing priorities, and meet deadlines - Ability to work as part of a team by following directions and taking instruction and - Proficiency in MS Office.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Minimum Qualifications
1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
Preferred Skills
Candidates with a wide variety of backgrounds and experiences have excelled as Trainers. If you think you would be a great asset to our team because you possess many of the skills below, please submit your resume and cover letter.\n\n\n-\tStrong public speaking skills and ability to communicate complex concepts using plain language\n-\tExperience conducting, designing, and coordinating training or outreach programs\n-\tAbility to think creatively in designing training activities using a variety of formats, including puzzles, games, role-playing exercises, etc.\n-\tStrong analytical skills and curiosity to learn more about housing safety procedures and processes\n-\tAbility to multi-task, manage competing priorities, and meet deadlines\n-\tAbility to work as part of a team by following directions and taking instruction and\n-\tProficiency in MS Office.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Job ID
631389
Title code
56058
Civil service title

• Designing, developing, implementing, and delivering on-site/in-field classroom as well as remote learning training programs for new and existing Supervising Housing Inspectors, Housing Inspectors, Construction Project Managers, and other field and office staff who interact directly with the community providing important housing-related services;
• Developing and conducting trainings for external and community partners such as Property Owners, Building Managers, Tenants, and Community-Based Organizations on building maintenance, Violation Removal, Emergency Repairs, and other Departmental processes;
• Developing technical and code-specific curricula and educational materials for OENS staff;
• Designing trainings that incorporate a variety of formats, including lectures, puzzles/games, role-playing exercises, etc.;
• Maintaining updated educational support materials for trainings related to OENS procedures, protocols, reporting requirements, and processes;
• Training, evaluating, and coaching existing Subject Matter Experts (SMEs), supporting SMEs in developing new training materials, and coordinating SME training schedules;
• Consulting with OENS senior management, directors, and supervisors to assess training needs, and developing programs to match those needs;
• Developing and conducting course evaluations to monitor the effectiveness of the trainings and to generate suggestions for curriculum updates, as needed; and
• Complete special assignments, as needed