Federal Training and Development Specialist

at  Deloitte

Are you interested in working in a dynamic environment that offers opportunities for professional growth and new responsibilities? Are you interested in helping clients drive alignment with their business, improve organizational and human resource performance and establish a culture focused on adding business value? That is what the new generation of human resource transformation is all about. If you are seeking a role that offers you the opportunity to advise Government and Public Services (GPS) clients through critical and complex issues, while allowing you to develop personally and professionally, consider a career in Deloitte’s Human Capital practice.
Recruiting for this role ends April 30, 2024.

QUALIFICATIONS

Required:

• 6 years of experience in LMS/LCMS administration and helpdesk support
• Experience with providing training & development services to a federal sector client
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
• Must be able to obtain and maintain the required Public Trust clearance for this role
• Bachelor’s Degree or equivalent experience

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.htm

As a Training and Development Specialist for our federal sector client, you will:

• Provide systems administration for Learning Management (LMS) and Learning Content Management System (LCMS) application
• Set up pilot/training regions for training including maintaining or reloading training data and provide training to new administrators
• Develop and maintain training curriculums, training materials, and training plans for various employee groups
• Develop task plans and understanding best practice frameworks, and key performance metrics
• Work with vendor or other experts to report issues that require vendor resolution
• Capture screens to develop and create user documentation
• Update and maintain community for administrators
• Document helpdesk inquiries, creating issue tracking reports and tracking trends
• Assist users of all levels with access issues and reset passwords as needed