Field Application Engineer

at  PepperlFuchs

INTERNAL POSTING

A leading developer in the global automation market, Pepperl+Fuchs is looking for an ambitious, conscientious individual to fill its immediate need for a Field Application Engineer in our Factory Automation division.
As a Field Application Engineer, you will be responsible for providing on-site and remote technical and sales support on all products to outside sales. Field service is also possible to end customer and OEMs.

QUALIFICATIONS:

• Bachelor’s degree in Engineering or other technical area, or related experience.
• Minimum 5 years of experience.
  If you meet the qualifications above, please apply! We are an Equal Opportunity Employer.
  I certify that all answers given by me are true, accurate, and complete. I understand that the falsification, misrepresentation or omission of fact on this application (or any other accompanying or required documents) will be cause for denial of employment or immediate termination of employment, regardless of when or how discovered.
  I authorize the investigation of all statements and information contained in this application and the references and employers listed above to give you any and all information concerning my previous employment and any pertinent information they may have, personal or otherwise. I release from all liability anyone supplying such information and I also release the employer from any/all liability of whatever kind and nature which, at any time, could result from obtaining and having an employment decision based on such.
  It is the policy of the company to afford equal opportunity to all employees and applicants for employment without regard to age, race, religion, color, sex, national origin, marital status, and to afford equal opportunities to disabled veterans, veterans of the Vietnam era, and individuals with a disability, any and other characteristic protected by Federal, State or Local law.
  I understand that if offered a position, I may be required to submit to a pre-employment drug screening as a condition of employment. I also understand that unsatisfactory results from, refusal to cooperate with, or any attempt to affect the results of this pre-employment test will result in a withdrawal of any employment offer or termination of employment if already employed.
  If hired, I agree to abide by all of the company rules and regulation, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me, I further understand that no representation, whether oral or written by any representative or agent of the Company, at any time, can constitute a contract of employment.
  I understand that the Company and all Plan Administrators shall have the maximum discretion permitted by law to administer, interpret, modify, discontinue, enhance or otherwise change all policies, procedures, benefits or other terms or conditions of employment.
  I agree that any claim or lawsuit relating to my employment at or termination of employment from Pepperl+Fuchs or any of it affiliates or divisions must be filed no more than six (6) months after the date of the employment action that is the subject of the claim or lawsuit. I waive any statute of limitations to the contrary.
  Questions regarding this statement should be directed to any employment interviewer before signing. The application will be given every consideration, but its receipt does not imply that the applicant will be employed.
  I acknowledge that I have read and understand the above statements and hereby grant permission to confirm the information supplied on this application by me

• Performs on-site technical assistance for the sales force.
• Makes field service calls to customers or OEMs.
• Takes overflow technical support calls when necessary.
• Trains the technical support team to build in-house expertise.
• Answers technical support phone and email inquiries.
• Provides assistance with application testing and problem-solving.
• Assists product managers with complex application or testing problems.
• Assists with choosing the correct product for an application.
• Interfaces with affiliates to obtain product or customer information as required.
• Records service tickets in Siebel (CRM) software and follows up as needed.
• Maintains detailed records and prepares communications as needed.
• Interacts professionally on a regular basis with staff and the general public.
• Develops application software to assist customers to integrate the P+F hardware.
• Writes function blocks that are used by customers for easier programming.
• Engineers complete systems that include the development of software, hardware and documentation to perform the required customer task.
• Assumes additional responsibilities and performs special projects as needed or directed.