Field Application Scientist (m/w/d) Metal Analysis OES

at  Thermo Fisher Scientific

When you join Thermo Fisher Scientific you’ll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create meaningful contributions to the world.

• Support the sales and service organisation in both presales and post sales customer support functions to ensure successful customer solutions.
• Manage the setup of calibration methods for our customers using both remote and on-site visits.
• Support existing customers with their application development and optimisation.
• Build and be responsible for the annual training plan to deliver scheduled customer training.
• Support the regional sales team with prospective customer on-site visits/demonstrations.
• Assist our field service team with all application requests that arise during routine visits.
• Provide technical mentorship to the sales and product management teams for better positioning of our technical solutions in the market.
• Attend trade shows and exhibitions to present products and network with our customers.
• Maintain good working relationships with our global technical community of Application Scientists.
• Collaborate with our internal colleagues on the development of training tools for customers.
• Act as a conduit for VOC exercises for Product Management and Marketing.