Field Engineering Specialist - Northern CA (West Region)

at  Roche

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.
The Position
Territory: This position is part of the West Region. The person selected will will be primarily focused on Northern California, in addition may provide support for Northern Nevada and Oregon as needed.
Location: This is a remote, field based position. Preference for the person selected for this role to reside in Sacramento, or within 50 miles of Sacramento.
Travel Requirements: Frequent travel over the first year for training at Roche Headquarters in Indianapolis. Co-travel/mentoring in the field within the region and occasionally outside of region. Estimated travel outside the region for the first year up to 35%, expect approximately 50% travel during first year when including regional travel for co-travel/mentoring.
A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche.
Roche Support Network offers an exciting opportunity for individuals who are passionate about problem solving. As a research-focused healthcare company, Roche is dedicated to discovering, developing, and providing innovative diagnostics and therapeutic products. With a commitment to employee development and a work environment that values respect and empowerment, Roche offers exciting career prospects for those seeking to make a significant impact on patient care.

REQUIRED QUALIFICATIONS

• High school diploma and 2 years of technical school or equivalent military training or work experience
• 5 years of progressive experience in repairing or servicing mechanical/system hardware and software, or networking/wireless networking is necessary, OR a Bachelor’s degree in Biomedical Engineering, Mechanical Engineering, Electrical Engineering, Chemistry, or related field, plus 1-2 years of progressive experience repairing or servicing complex mechanical, or system hardware and software, or networking, or wireless networking.
• Successful completion of training or certification as defined by RD Services Leadership and policy.
• Ability to travel, including overnight travel, is a requirement for this role.

PREFERRED QUALIFICATIONS

• 8+ years of progressive experience, OR a Bachelor’s degree in a relevant field plus 4+ years of progressive experience
• Advanced knowledge of electronics, electro-mechanical systems, and information technology
• Ability to serve as an internal technical resource that can train and mentor other FES in the region.
• Provide support after hours and on weekends and holidays as required
• Possess strong customer service skills to ensure positive customer relationships

Please refer the Job description for details