Field Implementation Coach - Palm Beach Territory

at  State Farm

Overview:
We are not just offering a job but a meaningful career! Come join our passionate team!
As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. State Farm embraces diversity and inclusion to ensure a workforce that is engaged, builds on the strengths and talents of all associates, and creates a Good Neighbor culture.
We offer competitive benefits and pay with the potential for an annual financial award based on both individual and enterprise performance. Our employees have an opportunity to participate in volunteer events within the community and engage in a learning culture. We offer programs to assist with tuition reimbursement, professional designations, employee development, wellness initiatives, and more!
Visit our Careers page for more information on our benefits, locations and the process of joining the State Farm team!
Responsibilities:
The Field Implementation Coach (FIC)- Proximity focuses on the adoption of State Farm marketing and technology processes to assist independent contract State Farm agents in reaching their objectives and enhancing the customer experience. The FIC will actively engage in ongoing face-to-face interactions with agents and team members to directly influence the adoption of crucial capabilities and drive behavioral changes that align with our business priorities. Support and agent interactions will also be provided through computer/video and phone channels.
The FIC role is a remote proximity based worker position which requires the selected candidate to work out of his/her home and to reside in or within 30 minutes or 30 miles the Palm Beach Territory. The cities within this territory include, but not limited to Tequesta, Jupiter, Palm Beach Gardens, West Palm Beach, Royal Palm Beach, Lake Worth, Green Acres, Wellington, Boynton Beach, and Delray Beach. Relocation benefits do not apply.
The ability to work extended hours is required of a selected candidate. Overnight travel will be required on an occasional basis. These requirements are subject to change based on business need. State Farm provides a tablet/computer, cell phone, other equipment based on business need, as well as reimbursement for business mileage.

REQUIRED SKILLS

• Learning Agility
• Technical Acumen Agent Office System Process
• Goal Setting
• Influence and Persuasion
• Process Adherence

Please refer the Job description for details