Field Interviewer - East & East Midlands

at  Office for National Statistics

JOB SUMMARY

Are you interested in a role where you have flexibility in your working hours, you get to meet new people from diverse communities and have a positive impact on your local community?
The Office for National Statistics (ONS) is the UK’s largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime and migration.
The Operational Delivery Profession (ODP) is the largest profession in the Civil Service. ODP’s 200,000+ members work in a wide range of operational delivery roles across government, providing essential services that support and protect UK citizens at home and overseas. They help to make ONS a great place to work.
As a member, ODP supports you by providing learning and development opportunities, career pathways, tools and resources to help develop your skills and progress your career. This is an exciting opportunity to join a modern, innovative and inclusive Civil Service profession that sits at the heart of public service delivery.

JOB DESCRIPTION

This is a great opportunity to join our team as a Field Interviewer working for the Office for National Statistics. As a Field Interviewer carrying out official surveys you will be helping to inform Government about the state of the nation.
This role will be a mix of visiting sampled addresses to collect household contact information and to encourage them to complete surveys online or over the phone, as well as interviewing respondents in their homes.
We have vacancies in the following locations; Watford, Berkhamsted, Stevenage, St Albans, Hertford, Chelmsford; you must select one location preference. Roles will be offered in merit order, if you are the highest scorer and not placed onto a reserve list then you will be offered a role in your selected location preference.
You will be home based. You are required to work within a 40 mile radius (approx) of allocated location.Your work will be allocated to ensure that you can travel and complete your work within your contracted hours in this area. Therefore you need to consider how you will be able to achieve this based on your home location in comparison to your chosen location preference. If you are unable to achieve this your offer will be withdrawn.
This role comes with flexible working hours that we hope will meet your needs as well as ours. You will be employed on a 1144 hours annualised contract which is broadly equivalent to 22 hours work per week.
To ensure that we reach respondents, interviews will need to be conducted between the hours of 09:00 – 20:00 and there is a potential for admin and travel time outside of these hours.
Interviewers will need to work across mornings, afternoons, and evenings and are contracted to work Monday to Saturday, working on Saturdays if required.

WHAT WE ARE WE LOOKING FOR?

We are looking for individuals who have a friendly, outgoing personality and the confidence to approach and converse with a wide selection of people either via phone or face to face. You will need to have excellent communication skills to be the face of ONS and, where needed, to persuade any reluctant member of the public to take part in our surveys and to be interviewed.
You will also be responsible for planning, organising and managing your own work loads, we will provide full training and support to help you with this.

ESSENTIAL REQUIREMENTS

• Candidates will be subject to UK immigration requirements as well as Civil Service eligibility rules
• Disclosure and Barring Service Check: Successful candidates must pass a disclosure and barring security check. The requirement for SC clearance is to have been present in the UK for 3 consecutive years immediately prior to applying.
• Full valid UK Driving License (inclusive of the rights of EU Nationals).
• Full use of a car for work purposes including business use (if offered a post).
• Proof of Identity
• Have a broadband internet connection at your home address prior to taking up an offer of employment

TECHNICAL SKILLS

We’ll assess you against these technical skills during the selection process:

• Technology Ability

Benefits
Alongside your salary of £13,496, Office for National Statistics contributes £3,644 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
The Office for National Statistics is part of the Civil Service, and as such we share a number of key benefits with other departments, whilst also having our own unique offerings to support our 5400 valued colleagues across the business.
Whether you are hearing about us for the first time or already know a bit about our organisation, we hope that the benefits pack attached (bottom of page) will give you a great insight into the benefits and facilities available to our colleagues, and our fantastic working culture.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

INCLUDING REQUIREMENTS OF THE ROLE:

• Be able to transport and carry equipment such a laptop and survey materials with you, on occasion walk between addresses and navigate stairs when out in the field.
• Work approximately within 40 miles from the advertised location.
• Interviews will need to be conducted between the hours of 09:00 – 20:00. Hours will need to be split evenly across mornings, afternoons, and evenings, with flexibility to work on Saturdays if required.
• Experience of using a laptop and a smartphone.
• To be self-disciplined, self-motivated and happy to work without supervision.
• Have excellent verbal communication skills and enjoy meeting and talking to people.