Field Officer - Electronic Monitoring

at  Serco Plc

Location: Covering Exeter & Plymouth areas with travel
Salary: £22,542 per annum, Company Car
Hours: 37.5hrs pw (Days - 8am-5pm on a shift/rota basis)
Working as a Field Officer for our Electronic Monitoring Service is more than just a job, it’s the chance to be a part of something great, to join a team where your contributions are valued, and where you can positively impact the communities, we serve every single day. And that’s not all, in addition to a rewarding career, we also offer Base Salary of £22,542 per annum Company Car Pension (matched up to 6%), life insurance; 25 days annual leave plus bank holidays (pro-rata) Continuous training & development opportunities A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, MIND, Simply Health Care and Dental Plans and more. Access to a range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, Retail and Hospitality discounts and more A supportive team & culture where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
We are operational all year round, and due to the nature of the work we do this means that you will work a range of shifts covering day times, weekends, and bank holidays. Your contractual working week is 37.5hrs per week. Day shifts range from 8am to 5pm, flexibility is key to the role as there may be occasions when you are required to start earlier or finish later, however, we operate a rota basis (provided approx. 10 weeks in advance) that allows you the flexibility to enjoy meaningful time off to do the things you enjoy & love.

On a day-to-day basis, you’ll head off to visit individuals in their homes to install tagging equipment. You’ll either work alone or alongside a Monitoring Support Officer. With every individual you meet, you’ll have the opportunity to build their confidence in both you and the justice system, reassuring them of their safety, as well as that of the public. With every successful case, you’ll be directly helping reduce the pressure on the prison system and give ex-prisoners the chance to be part of their community again. Every day and every individual are different, which is what makes this role so varied and full of opportunities.
You’ll receive two weeks of training and will be accompanied by a Training Officer on the road until you’re comfortable in your new role.
What you need to do the job?
Our current Electronic Monitoring Field Officer’s come to us with different work & life experiences, what you’ve done before doesn’t matter, what matters is that you’re committed to making a difference to the lives of others – the rest you will learn during your 2 weeks initial training course and through shadowing & mentorship from other experienced colleagues.
You must have a current valid UK driver’s license, be reasonably fit and have good written and verbal communications skills, essential to building relationships and rapport with any of the individuals that you meet.