Field Sales Account Manager (Account Luxury Manager) - East Valley

at  The RealReal

Sherman Oaks, California, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate06 Aug, 2024USD 2500 Monthly06 May, 2024N/ASalesforce,G Suite,Luxury Goods,Communication Skills,Openness,Developments,Collaboration,Target AudienceNoNo
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Description:

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. Through our work, we are committed to contributing to a sustainable future, both for fashion and for our employees. Authenticity is a core component of our business; we value it in our products and we celebrate it across our teams by encouraging every TRR employee to bring their REAL authentic selves to work each day. We’re hiring, and we’d love for you to join our dynamic team!
Our team is growing at The RealReal, and we’re seeking experienced salespeople to help drive repeat consignment business. The Account Luxury Manager (ALM) is an Outside Sales role that drives repeat business by acquiring consigned items from our existing clients within an assigned territory. If you’re customer-obsessed and self-motivated to “win” in an in-home appointment based, quota-driven sales environment, this could be the perfect fit!

MINIMUM REQUIREMENTS:

  • 2+ years direct sales experience with a proven track record for success in a performance-based sales or business development role
  • Ability to quickly build rapport and establish trust and credibility with clients
  • Ability to commit to 40 hours per week and occasionally work off-hours as required by clientele
  • Self-motivation and drive to achieve results
  • Stellar communication skills – both written and verbal; Ability to effectively interface with sophisticated clientele and adapt communication style to suit the target audience
  • Proven ability to build lasting relationships with clients and colleagues
  • Self-motivated, proactive, dedicated, and results-oriented with a strong ability to work independently in a fast-paced work environment
  • Strong organizational and follow-up skills
  • Team-focused mentality with a passion for collaboration
  • A solutions-focused mentality with a growth mindset
  • Adaptability and openness to change
  • Highly coachable with an eagerness to learn
  • Must live and regularly meet with clients in person anywhere within assigned territory
  • A current, valid driver’s license (except in Manhattan, Brooklyn, and Chicago markets)
  • Car insurance that meets or exceeds local requirements
  • A satisfactory Motor Vehicle Record (MVR)
  • Ability to travel more than 70% within designated market
  • Ability to lift and move up to 25 lbs

PREFERRED REQUIREMENTS:

  • Previous experience selling luxury goods and/or services
  • Account management experience
  • Existing book of clients
  • Proficiency with technological tools including Salesforce or a CRM of similar caliber and G-suite
  • Ability to discuss and advise customers on general fashion trends and developments in the luxury market

Responsibilities:

WHAT YOU GET TO DO EVERY DAY

  • Connect with established clients to re-engage and drive consignment activity through daily outreach and in-home appointments
  • Follow up on leads generated by marketing team
  • Leverage strong consignor relationships to gain referrals for new business
  • Procure consigned goods from clients and ship to ecommerce centers on their behalf
  • Outreach daily to existing clients
  • Provide an outstanding client experience
  • Review contract with clients
  • Set pricing expectations through deep knowledge of luxury, while utilizing internal tools and resources
  • Partner with Consignor Relations team to proactively resolve client issues or concerns
  • Regularly spend more than 70% in the field building client relationships and acquiring consigned items
  • Other duties as required


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Marketing/Advertising/Sales

Sales / BD

Sales

Graduate

Proficient

1

Sherman Oaks, CA, USA