Field Service Engineer 1

at  Lam Research

THE GROUP YOU’LL BE A PART OF

The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree with no previous professional experience; or equivalent work experience.
• Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals.
• Able to work in a clean room environment while wearing personal protective safety equipment, or cleanroom suit.
• Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods.
• Able to travel frequently, domestically and internationally, based on customer needs, flexibility to work a variety shifts including compressed and alternative workweeks including overtime and on-call if needed.

PREFERRED QUALIFICATIONS

• Proficiency in basic computer skills and familiarity with common office software including Microsoft Office Suite.
• Prior experience working in electronics field a plus.
• Communication skills, both written and verbal, in English.
• Foundational analytical and problem-solving skills.

• Provide quality on-site repair, maintenance service of Lam’s equipment at customer sites.
• Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems. Take steps to minimize downtime, system interruptions, and equipment malfunctions.
• Identify corrective actions required and request assistance from experienced staff for guidance when assessing severity of malfunctions.
• Undergo on the job training to assist with installation, start-up, or relocation of equipment at customer’s site.
• Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification.