Field Service Engineer

at  Atlas Copco Services Middle East SPC

FIELD SERVICE ENGINEER

Functional area: Service
Country: United Arab Emirates
City: UAE
Company name: Atlas Copco Services Middle East SPC
Date of posting: Jun 20, 2024
Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

JOB DESCRIPTION

In order to facilitate continuously our increasing demand for service and contribute to the overall business growth and customers’ satisfaction we are looking for a Field Service Engineer within Compressor Technique Service (CTS) team.

The main responsibilities and tasks include, but are not limited to:

• Provide quality and timely service and maintenance to our local industrial compressed air customers as assigned by the service planner.
• Perform problem solving, repair and commissioning activities as assigned by the service planner.
• Apply related and necessary Safety & Health measures while providing service both at the customer site and in the workshop.
• Comply with all site specific rules and regulations together with relevant Safety & Health specifications and training.
• Utilize and maintain the special tools dedicated for different service activities.
• Promote Atlas Copco corporate values and image while providing service to the customers.
• Promote Atlas Copco CTS service products to customers.
• Duties include machine repair, preventive maintenance work, overhaul of compressors, compressed air dryers, commissioning of compressors, compressed air systems, and compressor management systems

EXPERIENCE REQUIREMENTS

• Proven experience in compressed air technology and applications.
• Proven mechanical and/or electrical experience, preferably with compressed air equipment and ancillaries
• Experience in service delivery and on acting as customer interface while working in the field
• Proven experience in the installation and application of compressors and compressed air systems.
• Minimum 2 years hands on experience in the field with all compressor technologies: piston, screws, centrifugal, single stage and multistage.
• High-pressure piston compressors and boosters experience is considered as an additional value.
• Proven experience with compressed air dryers, refrigerated twin tower desiccant, relative dew point dryers
• Good understanding of electrical ladder logic diagrams, main motor controls as an additional value.
• Experience with competition equipment considered beneficial
• Service experience in oil and gas applications and industry is a plus
• Proven experience with Variable Speed Drive’s, advanced electrical knowledge and able to install, preventive maintenance and troubleshooting any VSD
• Proven experience in Gateways and Networking knowledge: Modbus TCP/IP, ProfiNet, SmartView, Optimizer 4.0, Smart2SCADA and Smart2NET+

KNOWLEDGE

Must have a good grasp of basic compressed air engineering practices
Must have a good understanding with various pressure, temperature, position, level instrumentation, function & calibration
Should have basic millwright skills, in machine fits / gearing tolerance, main drive alignment
Should be able to make quick drawings for fabrication and or machining/ modification
PC literate
Able to make short concise detailed technical service reports
Clean UAE driver’s license is an added value.
Good command of English, both written and oral

EDUCATIONAL REQUIREMENTS

Engineering diploma at a minimum, with electrical, instrumentation, refrigeration or mechanical engineering.
And/or recognized diploma in Refrigeration technology, Hydraulics & Pneumatic technology

PERSONALITY REQUIREMENTS

• Passion for ensuring internal and external customer satisfaction.
• Positive and self-motivated team player.
• Disciplined and punctual.
• Excellent communication and interpersonal skills
• Able to work remotely with a little or no supervision.
• Willing to travel within the region to attend service jobs outside UAE

The main responsibilities and tasks include, but are not limited to:

• Provide quality and timely service and maintenance to our local industrial compressed air customers as assigned by the service planner.
• Perform problem solving, repair and commissioning activities as assigned by the service planner.
• Apply related and necessary Safety & Health measures while providing service both at the customer site and in the workshop.
• Comply with all site specific rules and regulations together with relevant Safety & Health specifications and training.
• Utilize and maintain the special tools dedicated for different service activities.
• Promote Atlas Copco corporate values and image while providing service to the customers.
• Promote Atlas Copco CTS service products to customers.
• Duties include machine repair, preventive maintenance work, overhaul of compressors, compressed air dryers, commissioning of compressors, compressed air systems, and compressor management system