Field Service Engineer

at  B Braun Medical Ltd

Contract: Permanent
Working hours: 40 hours per week, Monday to Friday
Field-based: Mid Essex, London and surrounding areas

AT B. BRAUN WE PLAY A CRITICAL PART IN PROTECTING AND IMPROVING THE LIVES OF PATIENTS… IF YOU ARE LOOKING FOR A ROLE WHERE YOU CAN REALLY MAKE A DIFFERENCE… THIS COULD BE THE OPPORTUNITY FOR YOU!

We have an exciting opportunity for a Field Service Engineer to join our Technical Services team delivering the maintenance of a range of B. Braun medical equipment in Mid-Essex, London and the surrounding areas.
You will predominantly be working to support our dialysis customers, performing on-site servicing and repairs at customer sites, including patient homes where required.

HERE’S WHAT YOU CAN EXPECT TO BE DOING…

• Ensuring and delivering the highest quality maintenance services for the delivery of excellence in customer service.
• Self-scheduling of PPMs on contracted equipment direct with customers as required.
• Ensuring Technical Services key performance indicators are met for customers, including repair turn-around times, PPM completion and uptime.
• Proactively seeking to improve the processes and services provided by B. Braun Technical Services.
• Providing accurate and detailed reports on all work carried out.
• Developing strong and productive relationships/partnerships with customers.
• Ensuring effective maintenance and calibration of all B. Braun-provided tools and test equipment.
• Responsible for the accurate management of issued stock items.