Field Service Engineer EMEAI

at  AMETEK

JOB TITLE: FIELD SERVICE ENGINEER EMEAI

Location:Meerbusch, NW, DE, D40670
Business Unit: E&PI
Posting Date: Jun 4, 2024
Job Description:
At AMETEK Process Instruments, we focus our experience on providing new, innovative products and services that help our customers achieve higher levels of productivity and quality. We do this by seeking out ways to overcome the limitations of current methods of process monitoring, control, and quality assurance. It is through this focus that we have created some of the most reliable and accurate technologies in the world. Maintaining uptime for these assets is crucial for our customers and is the primary focus of the Aftermarket team.
The Instrument Repair Service Technician provides crucial remote support (phone, email, augmented reality) and repair services for our customers.

Job Responsibilities:

• Support distribution partners and end users with both onsite and remote services, in the Europe, Middle East, Africa, and India, based out of the EU. This includes but is not limited to:
• Training – product, service, maintenance, and troubleshooting
• Technical consulting regarding the maintenance, troubleshooting, and repair of AMETEK PI products
• Onsite repair and maintenance of PI products
• Work with channel partners and end users to create and maintain a work/appointment schedule.
• Create and manage documentation associated with quoting, invoicing, technical reports, etc.
• Service RMAs as needed
• Additional duties as required commensurate with the position and skill level.

Job Requirements:

• Minimum 5 years experience as a Field Service Engineer
• AS Degree in electronics, equivalent military training, or prior work experience with a solid understanding of electronics.
• Detailed understanding of process engineering in the markets we serve (Oil and Gas, Specialty Chemicals, Combustion, etc.)
• Must be capable of training/mentoring junior FSEs, distributor service engineers/technicians, and end users in effective troubleshooting of PI products and associated equipment (e.g., sample handling systems).
• Demonstrated expertise and ability to learn about varied product lines and technologies, and their applications.
• Must be familiar with the use of required test equipment including test rigs, calibration equipment, DVM, Oscilloscope, soldering iron and associated wiring/mechanical tools.
• Must be capable of handling tools and material as heavy as 75 pounds.
• Must be capable of performing job duties outdoors requiring exposure to weather conditions.
• Must be available and capable of traveling by air, land and sea via commercial means.
• Ability and willingness to learn how to service existing and newly-released AMETEK PI equipment.
• Must be achievement-oriented and enjoy taking on challenges, even in adverse situations.
• Excellent time management and organizational skills
• Must be a team player. This position will work closely with the AMETEK Process Instruments Field Service, Sales, and Operations team.

Due to AMETEK’s participation with third party health and safety organizations (covering safety, training, and drug & alcohol program administration), all service colleagues may be required to register with AMETEK’s partnering organizations to facilitate servicing our customers.
This position is based in the EU, and reports to the Director of Global Training and Technical Service.
AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion.
AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 21,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:AME) is a component of the S&P 500. Visit www.ametek.com for more information.

• Support distribution partners and end users with both onsite and remote services, in the Europe, Middle East, Africa, and India, based out of the EU. This includes but is not limited to:
• Training – product, service, maintenance, and troubleshooting
• Technical consulting regarding the maintenance, troubleshooting, and repair of AMETEK PI products
• Onsite repair and maintenance of PI products
• Work with channel partners and end users to create and maintain a work/appointment schedule.
• Create and manage documentation associated with quoting, invoicing, technical reports, etc.
• Service RMAs as needed
• Additional duties as required commensurate with the position and skill level