Field Service Engineer - Fort Wayne IN

at  Accuray

Give hope. Give health. Make your mark in the fight against cancer.
At Accuray, we make a direct and powerful impact on the lives of cancer patients every day — helping them live longer, better lives. But our commitment to innovation offers a truly unique opportunity: the chance to change the fight against cancer — helping to develop, introduce and support new treatment delivery systems and software that will give new hope and new health to cancer patients and cancer survivors around the world.
Accuray develops, manufactures and sells radiotherapy systems for alternative cancer treatments. Our radiation therapy for cancer makes treatment shorter, safer, personalized and more effective, ultimately enabling patients to live longer, better lives.
Job Description
Field Service Engineer – This is a field-based position in NE Indiana
Summary:
The Field Service Engineer position is responsible for providing on-site and remote technical support for TomoTherapy and CyberKnife customers. This position is responsible for the onsite management and resolution of customer equipment issues and requesting further TomoTherapy or CyberKnife resources on an as-needed basis to quickly resolve problems. Timely response to customer requirements is required due to the nature of the equipment and the medical therapy provided to patients. This position may also involve providing support to customer employed in-house service personnel.
The Field Service Engineer may support multiple sites in their geographical location. Field Service engineers may also work hours other than a traditional daytime shift and may also work weekend days as part of their normal work days with limited notice due to the emergent nature of service work. Regular work schedules are determined by a combination of Accuray’s service obligations and customer service needs and are subject to change as needs arise.
Essential Duties and Responsibilities:

Please refer the Job description for details