Field Service Engineer II (Electron Microscopy)

at  Thermo Fisher Scientific

JOB DESCRIPTION

When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals.

MINIMUM QUALIFICATIONS:

• Minimum education requirement is an undergraduate degree/Bachelor degree in electronics, physics, engineering, computer science or similar field preferred; or 5 years+ of equivalent combination of education, skills and experience
• Minimum of 4+ years’ experience operating, troubleshooting, repairing and calibrating complex analysis tools such as SEM, TEM, FIB, Prober or similar systems is a plus but not required.
• Experience with Ultra High Vacuum (UHV) a plus.
• Experience operating O-scopes, digital multimeter and logical problem solving.
• Detailed understanding and extensive experience problem solving and repairing ultra-high vacuum and high voltage systems.
• Ability to partner effectively with customers
• Excellent interpersonal communication skills; must have a professional working proficiency in English
• Proven track record to address system and subsystems issues down to component level
• Literate in MS DOS and Windows software environments
• Able to read and interpret schematics
• Familiar with UHV phenomenon and technology
• Must have ability to acquire a valid passport and travel regionally and internationally as required
• Must possess a valid driver’s license
• Physical requirements include lifting up to 50 lbs.
• Have the ability to secure entrance to US Government laboratories and facilities, if required
  At Thermo Fisher Scientific, each one of our 125,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.
  Apply today! http://jobs.thermofisher.com
  Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

• Conduct on-site installation of sophisticated equipment and follow testing procedures to ensure accurate working order
• Conduct on-site scheduled planned maintenance visits
• Provide problem solving and repair support for customers and other field service personnel
• Nurture and develop positive working relationships with customers, system users and company personnel
• Efficiently complete technical training, as required
• Travel, often on short notice, to customer sites to resolve problems or support other field personnel
• Complete and submit field service reports
• Be able to perform PM on assigned tools
• Partner with colleagues to acquire technical guidance needed to problem-solve systems solutions
• Provide training and users on system maintenance
• Provide feedback to product quality teams
• Provide appropriate input in writing updating and correcting various Thermo Fisher system documentation
• Provide feedback for various reports including identifying and isolating unique problems with system
• Act as a subject expert and resource for training