Field Service Engineer II

at  Thermo Fisher Scientific

Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, efficiency in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com.

EDUCATION:

• Post-secondary school diploma in electronics engineering or similar military certification with 2 years of proven experience. On the job experience and training may be accepted in lieu of these requirements.

EXPERIENCE:

• 2 years of experience in field service position.
• Knowledge and experience working with basic test equipment such as DMM, tachometer, temperature devices, etc.
• Shown proficiency in multiple vendor product lines with minimal direction.
• Three plus years of field service experience in a similar position preferred.
• Experience with delivering excellent customer service skills.
• Strong electronic/electrical and mechanical troubleshooting skills preferred.

KNOWLEDGE, SKILLS, ABILITIES

• Requires proof of Covid-19 vaccination.
• Proven record to mentor and train other colleagues with difficult service calls that require technical expertise.
• Ability to operate computers, smartphones and related software efficiently
• Ability to work independently diagnosing and solving problems with schematics, diagrams, service manuals and other user documentation.
• Ability to focus on customers and ensure partnering across Research Safety Division Field Team (regional/national) if support is needed.

Please refer the Job description for details