Field Service Engineer II

at  Thermo Fisher Scientific

We have an exciting new job opportunity working for the world leader in the scientific community! Would you like to work remotely? We are looking for multifaceted individuals who can resolve problems and work directly with clients with whom you will form interpersonal relationships over time.

PREFERRED EXPERIENCE

• Technical knowledge and experience maintaining HPLC, IC, and MS systems.
• Field Service

MINIMUM EDUCATION & EXPERIENCE REQUIREMENT:

• High school diploma or equivalent required.
• 3+ years of maintenance on chromatography equipment experience strongly preferred.
• Bachelors degree preferred or equivalent work experience .
  At Thermo Fisher, we offer competitive benefits and opportunity to advance within the company! We understand the need for growth and support a wide range of career building programs. We love to recognize outstanding individuals within our company and offer several ways to reward this along with benefits that can’t be matched. It is our goal to foster a positive work life balance which you will be happy to retire in.
  We were named Best Place to Work for Disability Inclusion in 2023 after our 6th consecutive year of receiving a perfect score. In 2022, we were also named Best Placed to Work for LGBTQ+ Equality for the eighth consecutive year. Establishing an inclusive culture is essential to empowering our colleagues so they can contribute their best ideas and bring their true selves to work each day.

• Perform on-site installation and preventive maintenance of Chromatography and Mass Spectrometer (MS) equipment at customer labs.
• Handle personal parts inventories, complete job tasks and complete service reports using service ticket management software
• Train customers on chromatography and MS equipment and software
• Provide a communication link between the customer and the company to help ensure that effective service is provided to the customer.
• Regularly attend factory provided technical and service training on innovative products developed by Thermo Fisher Scientific.
• Work in conjunction with Service and Sales teams
• Review customer data and run factory protocols to troubleshoot instrumentation
• Share diagnostic information with engineering, factory, field service, management, and other personnel to expedite repairs.