Field Service Engineer Infection Control - Brisbane

at  Getinge Australia Pty Ltd

Field Service Engineer Infection Control - Brisbane
Date: May 8, 2024
Location:Brisbane, AU
Company: Getinge Australia Pty Ltd
Remote Work: Field
Getinge was built on a genuine compassion for people’s health, safety and wellbeing. Today, Getinge operates in over 40 countries and has more than 10,000 employees worldwide.
Our broad medical technology portfolio features well known products, services and solutions designed to support our customers across the clinical pathway and our close partnerships with clinical experts, healthcare professionals and medical technology specialists means we’re improving everyday life for people – today and tomorrow.
We are currently seeking a motivated and passionate Field Service Engineer – Infection Control to join our Service Team. You will be responsible for conducting Preventative and Reactive Maintenance for Getinge equipment based at our customer sites, creating and maintaining strong relationships with our customers, and supporting other Getinge Field Service Engineers as necessary. Based in Brisbane – most of the travel required for this role will be in the metropolitan area but not limited to regional QLD travel when needed.

SKILLS AND EXPERIENCE:

We are looking for candidates who love working as part of a team; enjoy a role where no day is the same; and want to make a difference to others. If you have:

• A grade Electrical licence, (essential)
• Previous experience as a Field Service Engineer or Technician, ideally in the medtech sector
• A proven track record of going above and beyond for others;
• Excellent interpersonal skills and a customer service orientation
• Are able to work under pressure to tight deadlines;
• Really strong communication skills;
• An ability to work as part of a team;.

• A mechanical aptitude;A valid Driver’s Licence

IN THIS ROLE YOU WILL BE RESPONSIBLE FOR:

• Building strong relationships with Getinge Customers through effective customer service and interpersonal skills;
• Conducting Preventative and Reactive Maintenance for Getinge equipment based at our customer sites;
• Supporting installations of Getinge capital equipment;
• Troubleshooting issues which present occasionally in equipment, and ensure that the product is returned to a fully functional level enabling the customer to continue their business operations;
• Liaise with the Getinge Service Co-ordination team prior to attending customer sites; ensuring that you are effectively prepared to resolve the customers issues;
• Completing Service Documentation within a mobile device

We are looking for candidates who love working as part of a team; enjoy a role where no day is the same; and want to make a difference to others. If you have:

• A grade Electrical licence, (essential)
• Previous experience as a Field Service Engineer or Technician, ideally in the medtech sector
• A proven track record of going above and beyond for others;
• Excellent interpersonal skills and a customer service orientation
• Are able to work under pressure to tight deadlines;
• Really strong communication skills;
• An ability to work as part of a team;.
• A mechanical aptitude;A valid Driver’s Licenc